How is Everbuying?

I always avoid to buy things from overseas website but a smartphone looks good to me
I want to check if someone has experience with provider. How is its service? Any doggy product?

I do find some of its posts getting quite a few votes but this provider is now in penalty box. Not sure if it is risky to buy there.
By the way, I found the livechat and support ticket don't work at all. I don't think it is my computer's problem.

Thank you in advance.

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Everbuying
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Comments

  • +1

    I bought this Alife P1 Pro 4G phone from them in August. package took 3 weeks to arrive.

    all good.

    there are usually coupons floating around for a few $$ off - google it.

    they have a few really good deals posted on ozbargain but are currently banned for sockpuppeting.

    • thanks a lot

      • just received an email from everbuying stating they have 20% off sitewide coupon code "EBPR" - off the full price of an item. if it is already discounted then it wil only reduce the original price.

        • thanks.
          I tried few codes. These codes are useless.
          For new user, there are a lot of codes avaiable. I was looking at those special priced smart phones. Applying these codes is even more expensive than special price.

          I was actually facing another issue by ordering via mobile where extra 2% is available.
          The total is less than A$250, but it always says

          Thank you for placing order on our website! As your transaction amount is over $3,000, please contact our Customer Service Team for special VIP service, discounts and enhanced payment security. Thank you! contact our Customer Service

          Contacted support and no reply yet

  • Hi. I ordered two smartphones in early Oct and still didn't receive them.
    Apparently the parcel got shipped out and arrived Nov 5th in Sydney, got customs cleared but since then nothing happened except for annoying email conversations with their customer support. The courier company says the tracking number is not working and nothing they can do. Everbuying thanks me for being patient…

    Anybody with an idea how to get my money back?
    I even bought the freight insurance at check out but think it's Everbuying's issue not mine to follow up.
    Very annoying situation. Would never order with them again.

    Cheers

    • You are so smart to buy insurance. Hopefully you will finally get it resolved.
      Considering no response from this customer service, I ended up to place the order in another similar website, but at least their livechat is working.

      • Dear hongd,

        Happy New Year to you!

        We are so sorry for such inconvenience that happened to you.
        It is our loss for loosing such kind customer like you.

        Besides this,I sincerely apologize for my fault as well,I should always be here to response your any questions immediately.
        I have learnt from this.

        For anything that could be helpful,pls feel free to contact me.

        Thanks and lovely holiday!

        Becky
        [email protected]
        Everbuying.net

    • Dear Tanko,

      Greetings to you.

      We are so sorry for such unhappy experience on you.

      Could you pls PM me your order number for checking?
      I can help you contact the order department for refund.

      Waiting for your reply.

      Becky

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