Port Forwarding Issues on Optus CG3000

This is doing my head in. My Optus CG3000 will not forward most ports, and only a few work. I've called and they refuse to help due to it being an 'advanced function'.

My question is, what is the solution. Would a new Modem do it, or is it something on Optus' end? Do I need to switch ISP?

I'm on one of their most expensive plans, Unlimited 100Mbps Cable, Unlimited International Home Phone, and 1TB Fetch TV w/ All Channels, and they treat me like a second class citizen.

This is getting ridiculous.

It used to work perfectly.

Comments

  • I'm on the same plan and they recently gave me that modem router when my old modem died. You can buy a new router (don't need a modem router) and connect that to the CG3000 and put that in bridge mode, so it only works as a modem and the new router does everything else and you should be able to do the port forwarding on there.

    • I have a separate router, and have tried bridge mode. No luck, beginning to think it's on their end.

  • Maybe check external IP address, possible you have an internal IP address 10.x.x.x ? and they NAT you?

    • My IP is 49.xxx.xxx.xxx :/

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