So I bought a Heattech thermo top from Uniqlo. Got home and realised my sister had some so I wanted to return it but was told it was classed as "underwear" and was therefore unable to get a refund. The top is also in a sealed package so I obviously haven't worn it. I thought this was a bit strange because 1. I've never seen tops classed as underwear, and 2. refusal to return underwear would usually be for hygienic reasons which is far enough but the top is in a sealed bag.
Is this normal? Any suggestions on courses of actions to get a refund? The policy seems a bit silly in my opinion.
they should tell you before you pay that it won't be returnable. That's what i've noticed when i've bought stuff that came in the packets (even kids PJs), so i don't think you'll get a refund