eBay Cashback Increased to 2% (from 6PM 8/1 AEDT) @ Cashrewards

Moved to Forum: Original Link

Received the following email from Cash Rewards. Whilst it's not the original 4%, it's better than 1%.


Happy Friday!

We’ve been listening to everyone who’s been in touch with us - we love hearing all your feedback. We know you're upset about eBay, and so are we.

Our goal here at Cashrewards is to offer the best cashback rates on everything you buy online – we’re very passionate about this!

We’ve had a big chat and believe the best thing to do is up the eBay cashback to 2% from 6pm AEDT tonight.

This isn’t what we had initially planned, but our ultimate goal is to make you happy and offer the best cashback rates in Australia! This will cost us money in the process but we figure you're worth it!

Cashrewards has brought our game face back for 2016. It’s not even the end of January and we're already working extra hard to make the community super happy.

Keep on clicking on!

From the Cashrewards team
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Comments

      • It's not about cashback companies "taking the hit", it's about the so-called limits which eBay have allegedly enforced.

        If eBay had any contract clauses with cashback companies regarding the capping of cashback amounts, I'm sure that:

        a) cashback companies would not be allowed to offer cashback percentages over and above the eBay stipulated percentages whether these companies could afford it or not,

        b) rarely would cashback companies voluntarily give out loss-making cashback percentages, which would effectively mean dispensing free money and violating eBay's contract, and

        c) it might make sense for eBay to say that we're offering cashback percentages of 2% (so a cashback company can offer say 1% and retain the other 1% as their commission), but it doesn't make sense for eBay to forcefully instruct their cashback partners that you cannot offer more than a x% rebate, because it doesn't help eBay's business if eBay does that.

        eBay will obviously say that our maximum offering to cashback sites is x%, but it's not eBay's concern what cashback percentage the cashback companies offer its click-through customers. For all eBay would care for, higher cashback percentages offered by cashback sites would drive more business to eBay, and eBay would certainly like that traffic. eBay doesn't care if a cashback site offers its click-through customers 1%, 2%, 3% or 10%, all eBay cares about is the percentage that eBay passes on to cashback sites.

        There are other sites still offering cashback percentages higher than the so-called limits imposed by eBay, which merely reinforces the notion that if something doesn't make sense, it's probably not true.

  • I want to know where to get my free scoop of ice cream.

    On another note, how long do I have to wait before the 'eligible' return period is fulfilled and I get to redeem (meaning actually transfer the total to my bank a/c)? I was guessing 3 months but now with new EBay return policy extending return period to 180 days, I hope it does not mean 6 months because I have yet to transfer one cent from my ever burgeoning rewards total.

  • +6

    How many more lies are we going to be fed by these so called 'reps'? Certainly not representing the community, only their companies interests.

    • +2

      Its becoming harder to know if people are telling the truth anymore especially when they aren't willing to provide evidence and the company is trading on the users credability.

      • +1

        Agreed, CR's silence on this matter and lack of evidence is not good. Perhaps Andrew from CR can arrange a transparent audit….

      • -1

        I agree with this..

        That's why the company was smart to buy the most popular mouthpiece on this site.
        Thus it helps them be immune from criticism.

        Rather than get an official REP to speak..
        now that mouthpiece is their official REP.

        Since if that mouthpiece speaks, it must be the gospel TRUTH…

        Yet not a single piece of evidence, financial statements, emails between Ebay and cashrewards to backed up their statement.

        The only thing that they have to go on is:
        Because that mouthpiece says so.

        If something smells fishy, then there is some bullshit behind it.

        ===
        I suggest the best way to deal with this is to change to a better or alternative cashback site.
        The same way you would change banks, if you don't think their interest rates is that competitive anymore.

        Why stick with a crappy cashback company that
        -tells lies
        -relies on a mouthpiece reputation to make the official statement, instead of producing actual evidence to backup what they are saying
        -crappy cashback rate - now 1.25%.

        If u spent $100, you would only get back $1.25.
        2% was already crappy low, but now 1.25% is just pathetic.

        Is there any point doing cashback anymore?

    • +5

      Apparently CR is making a loss on each and every eBay purchase after 6pm tonight.
      .
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      Yes, you may laugh now.

    • -2

      Lies? swiggity swag, come on. They're not lying. Check out http://pricepal.com.au/eBay-Australia - they've got eBay cashback at 1%. So tell me how can you say that the 'reps' you're referencing are "not representing the community, only their companies interests". Now there's a lie if I ever heard one! If I were you I'd be retracting that statement in light of what has just been revealed.

      • -2

        Pricepal is now 1.25%..

  • -2

    I think a lot of you above should read TA's comment if you haven't already done so.

    I also think a lot of you should read scottys comment on how these cashback sites work.

    Perhaps you all won't complain about CR so much. I'll put my hand up and say I was unaware and complained before reading scottys post and it puts it into perspective. So stop complaining!!!

    • Also, CR is one way to get something back from an eBay purchase. However, there are other options like Qantas FF points through the online mall, and I believe people have choices. QFF rewards system is more transparent and almost certainly will track as long as you are logged in via your QFF member. This is not to say I have not been using the CR system 99% of the time, however since it was reduced to 1% (shortlived of course), I did go about making Ebay purchases through the Qantas site.

  • -1

    2% is better than 0%…

    • +1

      But worse than 4% - :) :) :) It is human nature that when you give so much of something and then reduce it, it causes great ire. Better to not have given maybe, as what we don't know, we don't miss.

      • It was only increased to 4% as a special and was always going to return to 2.5%

    • -3

      Cashrewards are doing this because without us, they wouldn't earn anything!

      It's not like they are earning money anyway and just saying 'let's be nice and share some money with people'. They're a business, and without people using them they wouldn't make any money at all. I'm extremely doubtful on their claim that they're losing money on every purchase as well, but whatever sob story tries to fool people on here.

      • I take it you haven't use CR for anything other than eBay. They use affiliate networks like shareasale.com that give them a percentage back if someone makes a purchase in X amount of days. Usually you click on the 'Go to store' button on CR and the URL briefly has the shareasale url then redirects to the actual site. Ozbargian does the same for guests and it's a great way to make money.

        • You'd be incorrect there.

          I use them for Dan Murphy orders as well, and they track (mostly). And I have gone to use them other times (for other sites), but in the end never actually bought anything when I did. I know how it all works, but you'd think considering how popular the eBay deals are, that a lot of CR income would be coming from eBay purchases. By losing money on every eBay purchase (as they claim) they must be making a hell of a lot more on all their other referrals to make up for it.

          Still doesn't explain also why none of their competitors have dropped their cash back offer amounts either.

        • -1

          @Porthos:

          That's because it is a load of bullshit.

          Their biggest source of income is commission from ebay sales.
          Which they then refund a portion of that commission to us as cashback.

          No way would they be suffering a loss from ebay sales, and still be in business,
          no matter what other referral sites they are getting other source of income from.

          It's a nice SOB story to hide the real truth (that they just want to increase profits).

  • good of them to increase to 2%
    but why would you make a loss from these purchases? Anything can happened, ebay could drop fees, and suddenly a stack more transactions go through ebay.

    Cash Rewards has tracked majority of my purchases, large and small, the missing ones had been fixed up after enquiring about it.

  • If only the tax-avoiding eBay would stop being so cheap with affiliate expenses

  • what?! Didn't it actually dropped to 1% before…ebay hiked fee again?

  • As an innocent bystander with no alliance for or against CR (thx I have used them before and it has worked for me), I'm curious as to why this wasn't a deal? Every "double CR cashback" or similar deal has done well on here before as a deal. Aside from the politics of CR losing money or eBay lowering referral rates, wouldn't this normally attract lots of positive votes?

    • +2

      It's not a good 'deal' when other cashback sites are currently giving more than 2% when shopping at Ebay.

      It's nothing more than an advertisement. I have nothing against CR or TA just stating the bleeding obvious.

  • -3

    TA has done a lot for Ozbargain. That's a fact. Can we re-direct fire towards CR rather than TA? - he only became a rep recently, let's not shoot the messenger. I will continue to thank TA for his contribution, and at the same time, continue to doubt anything from CR. If they go bust like Dick then we can eat our humble pies, before that, I am going to assume they make a fortune from their cashback business with minimal running cost - good on them.

  • +4

    2% or 200% makes no difference. Cashrewards don't pay and never respond to emails.

    • +1

      Do you think they keep the whole amount for themselves?

      • +2

        They can probably pick and chose which transactions to honour. Like lets honour the $1 you spent on eBay but not the $1000 TV you just purchased off Sony. They are also just increasing the prices of products as the cashback via affiliates has to be included in the final price which push prices up. Might only be a few percent but consumers are losing out in the long term.

        • +1

          Shameless, I've had transactions, large and small, tracked. From a 50c USB cable purcahsed from eBay, to a $2000 washing machine. You know what the secret to success was?
          Following the steps.
          You know, if all else fails, read the instructions.
          The browser I use for CR is "clean" (no cookie blocking, no ad blocking, etc), and it works.
          If you're finding that your transaction is not getting tracked, it's something on your end, simple as that.
          Saying they can "pick and ch(o)ose which transactions to honour" is an outright lie. You think they have some poor desk worker with all CR purchases coming up on screen in real time "choosing" which transactions to honour and which not to?
          Seriously, I can't believe the hate you have for CR, it hurts me to see it. When all they've done is give you another avenue to save money.
          Unbelievable.

        • @crouchie: I never said they didn't track. My purchases never get paid into my account. It just sits there as a pending balance, some transactions over a year old now.

          It was just a bit of satire at the time about picking transactions but I see no point in cashback sites. Chances are the consumer was just going to purchase the item regardless. Looking at the long term, the retailer will have to increase prices to pay this cashback meaning consumers will be slumped with higher prices of goods.

        • +2

          @ShamelessBargains: Okay, if they're sitting there as a pending balance, then have you taken up the offer by CR reps to follow this up? Everytime a post is made by someone about untracked/pending purchases, a rep is quick to get there and say "you are free to PM/email me to follow this transaction up". If you haven't taken up this offer, then you only have yourself to blame. It's as simple as that. The reps do everything in their power to follow up on the few transactions that don't proceed as planned.
          The retailer has already built the cost of cashbacks into their business plans, there's probably more people that shop directly on the site rather than go through cashback sites, so the retailer is making an even larger margin in these cases.
          So, have you followed up to see what's happened to a transaction that's pending? If you haven't then there's no point gloating about crap service here, it's you who must follow it up and they will be happy to help.

    • They do respond to emails but it does take a while. They haven't been totally horrible in my experience of their customer service.

    • Have you tried sending TA a msg? Always found him happy to follow up on lost claims, all you have to do is ask…

  • +1

    Still waiting for the Sony $1400 4K 55" TV cashback. Tracked but with no ETA given.

    • +3

      Man you'd be up for a massive cashback.

      Chances are you won't get it.

  • +2

    So this one time I made a purchase, but I didn't get the cashback and do you know why?

    • I had adblock enabled
    • I clicked off the website
    • I kept adding and removing products from my cart
    • I used a coupon NOT listed on Cashrewards

    I missed out on a whole ~$4, but that's okay. I did 4 of the things that CR warns you not to do.

    If you're seriously making purchases based off their cashback then you're like the idiots that treat Kickstarter and Indiegogo as an online shop. I'll probably get negged, but I'm sure I'll see most of you complaining at the next Pricing Error deal where your order gets cancelled.

    Most of you probably haven't even bothered to contact TA when your cashback hasn't come through or perhaps you're all jumping on the troll bandwagon?

  • +3

    I was once "one of those guys" who was skeptical about eBay purchases especially ones of the higher value not tracking. After reading how it all works, it started to make a lot of sense, regardless I continued to email the support team and they came to the party, went over and above what I had expected. Then again, I know not to have high expectations in these situations however as a CR user for just over a year I have $700 ($500 available) currently sitting in my account and cashed out approx $800 so far, sure I don't need the money and I'm well aware of the wait times for these funds to be available however everyone's situation is different.

    I really feel for TA, I'd say we have similar personalities because I too wear my heart on my sleeves. If people would just take a step back and see the efforts he has made personally to this site, his own time and devotion to this site. I really don't get all the negativity he has recieved, too many skeptics and unfounded accusations.

    I run the operations in our small family business, we've been doing it for over 25 years, sometimes it's easier to just smile and say thank you. Ive learnt that although you always strive for what is best for the customer you can never make everyone happy. It really is that simple. Keep up the good work TA - learn from it and keep doing what you're doing.

    • +1

      wow you spend more than 30.000 in a year!

      • You know what, I thought that figure appeared too high. I just did a quick calculation and you're pretty damn close!

  • https://publisher.ebaypartnernetwork.ebay.com/PublisherProgr…

    Are cashreward sites similar to these affiliate programs?

    Ebay takes about 10% commission in seller fees and these affiliate programs seem to state 40-80% of this fee earned by ebay is rewarded to the affiliate. So 4-8%???

  • Just a note, cashback rate is now 1.25%.

    • Still better than PricePal, fortunately.
      :)

      • +1

        Correction..
        "Still better than PricePal, but worst than ShopandMint (2.5%).

        And what happens when CR reduce it even more..
        Still saying the same thing?

        Guess u are happy to accept any scraps they give u?

        You do realize that spending $100 only gets you $1.25
        which is means diddly squat.

        And how much profit are they going to make from this rate drop?

      • -1

        And now it is not better..

        Pricepal just increased to 1.25%.

  • +1

    I've found their support to be really good.

    Today I sent them a transaction enquiry about a late eBay payout at 2.40pm, and by 2.55pm every eBay transaction from December and January was paid out. Another occasion I enquired about a particular item not being tracked and they manually recorded it since I was a 'loyal customer'.

  • Isn't this the standard rate for TopCasback?

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