Hi guys.
Just bought a 2010 Lexus RX 350 with 80k on the clock. I got it from Audi, from one of their fancy dealerships. It was one of their trade in cars.
I've only had the car a couple of weeks and have noticed a knocking noise coming from the back left suspension when going over uneven road. I rocked the car while standing next to the rear left wheel and could hear it clearly.
Also I noticed when coming to a stop the braking is jerky. I did some research and it appears it could be uneven rotors/disks.
My question is will these things be covered under the used car warranty. If so I'm hoping that being Audi and not some dodgy used car yard they'll fix it without any problems.
Yes I know I should have got mechanical check. Would it be worth getting one now to show to Audi?
Your thoughts and input are greatly appreciated.
I'm in NSW if that makes any difference.
I'm not mistaken the Lexus warranty in Australia is 4 years or 100k - whatever comes first (well above industry average), so unless you specifically purchased extended warranty, the car would no longer be under warranty. There isn't a luxury manufacturer in Australia that offers over 5 years or more of warranty on their cars. For comparison, BMW only offer 2 years and Audi's warranty is 3 years.
Ironically, and I realise this doesn't exactly help you, Lexus has been at the top of reliability and dependability surveys for over a decade, with your particvular model - RX350, consistently rated as the most reliable vehicle in the world.
However, this doesn't help if the car has been driven harshly for over 5 years and hasn't been well looked after or serviced regularly.
I would say it's worth doing the mechanical check and showing it to Audi, although being a part of the VW Group, they're not exactly known for being receptive to customer complaints. You may have the Australian Consumer Laws on your side though, and I would highly recommend giving a call to NSW Fair Trading, who handle disputes arising from car purchases.
Good luck!