David Jones 1c clothing items stuff up

This morning there were about 50+ items of clothing at David Jones on sale for 1 cent each! The only problem is after ordering about 10 things I got a phone call saying it was a big technical error and the 'team is working on it'. Don't waste your time.

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David Jones
David Jones

Comments

  • +4

    Cool story bro

  • -1

    Pathetic. lol

    What's the point of this thread.
    To whinge about how you couldn't take advantage of a company that suffered a system error.

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    • +3

      Just warning others, didn't think people would be so hostile on the forums!

      • +4

        Well you came across as hostile soo………

      • Warning others about applying common sense when buying things ? I'm surprised at you bring surprised of the outcome .

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      • +3

        bow down to CTRL+C and CTRL+V expert here. Reddit be spoiling you rotten.

  • +4

    what do you expect
    1c clothing

    they don't have to honour it
    go to whirlpool if you wanna whine

  • Whilst we try and ensure that all details, descriptions and prices which appear on this website are accurate, errors may occur. We may choose to not fill any orders (or part of an order) that you have placed where the website contains errors or inaccuracies, including, without limitation, errors, inaccuracies or out-of-date information regarding pricing, shipping, payment terms, or return policies.

  • +4

    OK I appreciate your feedback guys. It seems like you are saying that Ozbargain isn't the place for 'pricing error' deals.

    Lesson learnt, I don't think I will chase these deals anymore or discuss them on Ozbargain.

    • +8

      The lesson is that it is understood by the OzBargain community that there is a good chance the pricing errors will not be honored so you take your chance when ordering and don't whinge when your order is cancelled.

      There is nothing wrong with mentioning a pricing error, it is the complaining isn't appreciated.

      • +2

        Thanks, well said.

  • +1

    I've made four orders, should've checked the OzB forums before I got excited. One has been cancelled, I'm sure the others will be too. I was told it is "discontinued stock and shouldn't be on the website".

    • How did they refund you? Did you pay through Paypal or CC?

      I paid using CC and got an email from DJ requesting me to call them so they can process a refund. Shouldn't they be the ones who call, not make customers wait on the phone?

      • +1

        I was called for one order. I paid with CC and a refund was made back on to that card.

        If you pay by PayPal they'll refund you on DJ Gift Cards. Ha!

        • They should be able to refund you back to your card used on PayPal if you insist on it; it takes longer though as someone needs to do the refund and can take a few days

        • +1

          @kerfuffle: I was going to checkout using PP. There was a warning regarding refunds will be made to GC. It's just easier to pay with CC in the first place.

      • They called me. Must have got sick of calling everyone!

        • +2

          It's very poor form to make the customer go through the effort of calling to remedy an error that is caused by David Jones. I'd have to call, wait, then explain myself. They should be the ones doing that and not trouble customers further. The email I got was from Bourke street store to which I replied them to call me back. Let's see if they do it. I suspect they don't call in hopes that people not bother chasing up the few cents.

        • +2

          @tikei: Also extremely poor form that they haven't fixed the pricing error 12 hours after they were alerted to it!

        • +1

          @shemethy: Especially when I was told it's discontinued stock. Just remove it!

  • Ok then

  • +7

    he/she is just telling his story, don't be so harsh on him/her.

  • deleted

  • Never received a call from bourke St store but chadstone store has issued me a refund.. Short refunding me 5c :(

    • Ouch. How can it be that hard? I received 6c back when I only spent 5c.

  • +1

    I purchased approx 9 things at 1 cent each. But got an email today to review my order. So called up she said they would have to refund me.
    I have seen 1 cent things from DJ's before thought they would have ironed out these issues a long while ago.

    Anyway don't see why some ozbargainers are having a go when it's quite OK to post a deal for a $1200 laptop and store accidentally prices it at $120 and say hmm might be a pricing error but worth a try.

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