Car Damaged in Shopping Centre's Car Park

Hi All,

Just wanted to get suggestion on what to do in this case.

In short, other driver damaged my car in shopping centre (not sure if that driver realised it). When I went back to go home, I found dents in front. I found no note on my windscreen. I have asked security of the shopping centre to provide me the car details if they can find but I do not know what to do after that even if I get it.

Comments

  • Report the offender to the police and supply them with the car's details. Hopefully the camera has captured the bastard's licence plates. Call your insurance company NOW, tell them you will update them later when you receive the evidence and they'll chase the culprit for damages.

    The police should charge the man for the minor 'hit and run'.

    • Some shopping center wont help(most of them wont) , i am sure most of them wont, it is very time consuming to search through the camera and the camera may not in the right angle to capture it.

      • Surely the shopping centre would be able to find the correct camera and fast forward to the time of interest.

        Are they still using 1980s technology?

        • +2

          I will be happy to hear seonken for his result.

          As I own a small NVR with 8 camera at home, by search through the NVR took me lots of time.

          Firstly, you need to get the right camera, check if it catch that angle, if not search done.
          Secondly, you need to get to the time, this is hard as you wouldn't know the exact time in seconds.
          Thirdly, you need to go through it couple of time to make sure the important moment being capture.

          Not to mention that if the shopping center have backed up their image once a day and the loading will be a long time/locate the HDD which store it.

          Say is always easier to get done. if shopping center receive hundred of inquiries, they will need lots of people just looking up the camera footage.

          If it is your shopping center and you look it up with your own interest then seonken will be the lucky car owner.

    • +8

      Call your insurance company NOW,

      Actually I'd definitely hold off on that.

      Unless the shopping centre helps, has footage, provides footage, and it shows the incident and license plates to identify the culprit you don't want to tell your insurance company.

      If you do, and then you can't find the culprit you'll be stuck paying higher premiums whether you claim repairs through your insurer or not.

      Never tell your insurance company anything that raises your risk profile unless you're 1000% sure you're going to make a claim through them (and cop increased premiums).

      • What about a time limit on reporting to Insurance co. ??

        • +1

          Legal time limits differ from state to state, but they're in the years. Make sure you report to the police ASAP, but hold off on reporting to insurance company until you know whether you intend to claim or not.

  • +6

    Story of my life.

    Happens tens of times a day, people are inconsiderate pricks. That's one of the reason why I don't take my Ferrari to public carparks, the other reason is that I can't afford one lol.

    I doubt the Shopping Centre will even bother looking for the footage, that is assuming that there is a camera that captured the incident.

    • I feel the same, I always ask my driver to leave the phantom at home when I go on cinema nights.. Pricks.. M7 it is.

      • You're full of shit. There's no such thing as a M7. I think you're confusing it with your M5.

        O/T, how much do you pay your driver and does he clean your car while you're watching a movie? I'm thinking of getting a driver too.

      • What is a M7 ?

        -1 for you for not knowing your Bimmers

  • I feel your pain! Second day of owning a new car I made the mistake of going shopping….came back to find a nice deep scratch along my bumper. Looks like someone ran into it with a trolley!

  • Have sent email to security of the shopping centre as advised by their customer service.
    Its been three days - no response.
    Dent (only minor, possibly $200/300 job) is not worth to report to Insurance if I do not have the number plate.
    I shall report to police and lets see what happens

  • I think that's one of the promblems stop me owning a new car, haha…

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