[StartHere] payment options locked

Hi, my payment options are locked saying i have a payment processing, but I havn't used the account for like half a yr now and the last payment was received 3 months ago, so why is the option still locked and the payment still processing?

thanks

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Comments

  • Hi,

    All members' payment preferences are locked during payout processing, once the payouts are complete, after the first Monday of the month the lock will be lifted.

    Cheers, Steve.

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