iPad Air 2 Demo - Mistake Purchase of The Year (Please Help)

NamandSpam on 25/04/2016 - 09:16
Last edited 25/04/2016 - 10:39 by 2 other users

Yesterday I bought my first Demo Ipad Air 2 from Dicksmith. The counter guy says it is completely functional however I did not come to realise the problems that were about to arise after purchasing it at such a place.

Okay here goes… The sales guy says all I needed to do was to restore it on Itunes and update it. However, after downloading this software update a screen pops up and suggests that an error has occurred and that I had to make sure my internet connection is correct. FYI, I tried doing this 4 times and yet it still doesn't work!

What should I do guys, I don't think it was a good idea purchasing it at $500! Omg, stress overload!

Please help!

thanks!!

Oh and I have an image of the pop up screen. Down below.

Electrical & Electronics

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Comments

  • IceCreamBandit on 25/04/2016 - 09:18

    Oh and I have an image of the pop up screen. But how do I post it?

    Go here https://www.ozbargain.com.au/user/113581/files

    That's a page only you can access. You can upload and view your uploaded files. Once uploaded you'll have a link to the file which you can link back to on OzBargain.

    • NamandSpam on 25/04/2016 - 09:28

      Thanks Im trying to upload it!

    • IceCreamBandit on 25/04/2016 - 09:46

      Hey that link won't work. That page only you can see. You need to click on the picture itself, and use that URL.

      E.g. here is something I uploaded ages ago.

      https://files.ozbargain.com.au/upload/66534/28749/183893.jpg

    • IceCreamBandit on 25/04/2016 - 10:09

      OP, just so you know I've changed the picture you uploaded as it included the serial number for your iPad. You may want to delete the picture from your OzBargain account as well.

      • NamandSpam on 25/04/2016 - 10:39
        +1

        Wow, thanks Ice cream! Im going to delete it!

  • RandomNinja on 25/04/2016 - 10:04

    Have you tried giving Apple a call? They should be able to troubleshoot with you

  • RockyRaccoon on 25/04/2016 - 10:04

    If you do a google on this, much of the advice relates to having your anti virus software blocking access to iTunes.

    You can read more here

    http://visihow.com/Get_Rid_of_iTunes_Error_9006

    That might help

  • NamandSpam on 25/04/2016 - 14:56

    Guys, im going so return this item to Dicksmith. The sales guy sold me a faulty item. Is there anything I can do to make them compensate the inconvenience. I mean, I live an Hour away from the City. So travelling is a bitch.

    • 87percent on 25/04/2016 - 19:51
      +1

      You have next to no hope of getting compensation from DSE (they might give you a gift card ;).. Either take it to Apple, Google the error message and fix it yourself, or take it back to DSE.

  • [Deactivated] on 25/04/2016 - 15:03

    Why not take it to Apple and have it fixed

    • try2bhelpful on 25/04/2016 - 18:01
      +3

      Plus one on that. I would take it back to Apple and they will probably give you a replacement, it will probably be a refurb but it would be working. I don't think Dick Smith is really going to be interested in making up for your inconvenience, do you?

  • [Deactivated] on 25/04/2016 - 15:06

    Also try downloading the ipsw file off apple
    Plug in iPad
    Hit shift as you click software update
    Select file and away you go
    Also read up about putting iPad into dfu mode via internet

  • NamandSpam on 26/04/2016 - 00:30

    Guys thanks for the help. I actually fixed it after numerous phone calls to Apple Support. What I needed to do was disable Microsoft Firewall and you're good to go!!

    • RockyRaccoon on 26/04/2016 - 06:10
      +9

      Doh, wasnt that wgat I told you with my post above!!!

      • GaryQ on 26/04/2016 - 07:52

        Sure, but don't forget Apples are computers especially designed for idio grown ups

        • Member 0230 on 26/04/2016 - 07:58
          +2

          I'm sure we can be better than this puerile mud-slinging.

  • Daztro on 26/04/2016 - 08:39

    My advice is save your receipt! Because the iPad had been activated prior to you receiving it. the warranty as far as Apple is concerned started from the initial startup date. Your receipt is your way of proving that you took ownership of the device a few days ago and not what may be nearly a year ago.

  • NamandSpam on 26/04/2016 - 17:07

    Thanks Alot guys, I appreciate the help. Especially rocky balboa

  • [Deactivated] on 26/04/2016 - 18:25

    Some people….

    I love charging 180 per hour for my time

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