Cashrewards - Crocs Pending Payment since January 7th

Has anyone else not had their Crocs Cashreward payment come through?
We purchased from them on 7th January, and it was estimated that we would get the approval / payment around the 5th April, but as yet nothing.

Just trying to work out if anyone else is still waiting or if I need to find the receipt and escalate with cashrewards to find out what is happening.

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Comments

  • Is it listed on CR's reward history? It could still be pending.

    You can also PM tightarse

  • Yeah, it is still pending in DR reward history.
    Everything else I have purchased through CR has come through successfully (when I remember to use it anyway), so I don't have any issue with them - just wondering if Crocs in general had been very slow approving the payments.

    • A lot of sites wait until the PayPal dispute period is over. That could be why.

      • Ok. Happy to wait a while longer.
        I think the Crocs return period was 90 days (as the return was expected to be confirmed around April 5th), but it's only $15 so will sit on it for a bit before querying.

  • I haven't purchased crocs but have noticed lately a lot of tracked purchases are taking longer than 90 days to get the credit

    • Retailers are learning that Paypal increased the time from 90 to 180.

  • -1

    I haven't purchased anything from Crocs.

    Though I am having issues with the system not tracking all purchases, furthermore the credit wait times are ridiculous.

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