Borders Australia to Price Match Amazon.com

neil on 06/05/2010 - 18:31
Last edited 06/05/2010 - 18:31

http://news.theage.com.au/breaking-news-business/borders-aus… [via MelbourneManics]

The company is willing to backup this promise with the guarantee that if a customer finds a book cheaper on Amazon.com, including purchasing and freight costs, then Borders Australia will refund the difference plus 10 per cent.

Border site

Looks like you have to buy the book from Borders, then total the amount of the same book on Amazon including shipping. Convert that US dollar amount into AUD using Westpac's site, then add a 3% international transaction fee. You will then get the difference + an extra 10% on top of that.

That's a lot of math.

General Discussion

Comments

  • Kranbone on 06/05/2010 - 19:04

    "Claiming your refund

    1. All claims must be made by email only to [email protected].
    2. The email must include a url (web site) link to the book on Amazon.com.
    3. All claims must be made within 3 working days of your purchase from borders.com.au.
    4. Any amount due to you pursuant to the Offer and these terms and conditions will be made to the payment method used by you for your Borders purchases directly. Please allow 10 working days for the refund to be made.
      "

    It's a good move that they are trying to become more competitive (generally they are very very expensive, compared to say, Book Depository), albeit a very complex one.

  • sparkles on 06/05/2010 - 22:12
    +2

    Commend them for trying however Amazons delivery fee/s for books aren't that cheap. It's Book Depository that is the Borders killer.

  • Davo1111 on 07/05/2010 - 10:23

    completely agree with the book depository comments. They really need an online calc so you can automatically price match. i.e. "insert price of book here from amazon", then it just works it all out

    • scotty on 08/05/2010 - 10:33

      You could just use Booko.com.au which I think does the calculation of delivery cost and currency. They could just have that in Borders to do price matching :)

  • PaulBorders on 07/05/2010 - 17:33
    +2

    Hi - OK, I'm not sure if I can comment on this, as I am from Borders. However in case I can it's great to get some feedback on this. Much of this could be solved, I think, by having an online calculator, clearly showing all the steps. Enter the Amz USD price and you get the AUD price for comparison purposes. If that's OK we'll work on it.

  • Sobai on 10/05/2010 - 10:15

    Has anyone tried this out?

    Found a case where the book on Amazon+shipping is 60 and borders price is 110

    BD is more expensive than amazon but less expensive than borders

    Just worried that i will screw up and end up paying 110 for a book i could get a lot cheaper…

  • inherentchoice on 10/05/2010 - 22:38

    And you might be able to get a further 20% off Borders Online…
    http://www.westpacinstantoffers.com.au/Page/borders/

    Shop online at Borders between 1 April 2010 and 31 May 2010 and save 20% off… enter promotion code IOAM20 to apply your 20% discount…
    After this special offer ends you can still save 10% at Borders online until 31 January 2011 simply by entering the promotion code WEST10

  • stanas on 11/05/2010 - 11:59

    Does anyone understand why they include a 3% international transaction fee, when you can convert your purchase to AUD on Amazon? It seems an unnecessary "extra" to me. You could always use a Wizard Clear Advantgae card if Amazon's conversion rate is bad.

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