Tourist Refund Scheme (TRS)

Lthejdproject on 25/06/2016 - 09:15
Last edited 25/06/2016 - 12:47 by 1 other user

Hey all,

I realise that there's already a few threads on the TRS but they all seem pretty outdated. I just had a question for anyone who's claimed it before - it says under information that for purchases over $1000, the traveller's name and address must be printed on the tax invoice. However, I bought my laptop from Officeworks and got a store receipt which has everything needed (Eg. ABN, Business Name etc) except for my name/address. The only personal information on it is my email address. I emailed TRS but they had an auto reply saying that it could take them up to 60 days to get back to me. Officeworks also said that they only print the name/address for online orders, not in-store purchases. Anyone tried claiming receipts over $1000 without a name/address?

Cheers!

Financial

Related Stores

customs.gov.au
customs.gov.au

Comments

  • retiredfeline on 25/06/2016 - 10:35
    +2

    I believe you can and should demand a receipt from Officeworks with your identity on it:

    https://www.ato.gov.au/Business/GST/Issuing-tax-invoices/

    If it has your ABN and/or business name on it then Officeworks has fulfilled their requirements and you just need to show that you own the business when claiming the refund, if asked.

    • 2jzzzz on 25/06/2016 - 11:14

      If it has an ABN and looks to be for a business, you'll have your claim rejected.

  • 2jzzzz on 25/06/2016 - 11:13

    I bought the 12" Mac book and it has my name and address on on the tax invoice as standard.

  • garffi on 25/06/2016 - 12:08

    I bought ski equipment (~$1200) and the lady just wrote my name and address at the back of the receipt. Had no problems at trs.

    • bengal tiger on 25/06/2016 - 15:43

      This. You could write your own name and address on the receipt which would fulfill the TRS requirements.

  • Thefiddler on 25/06/2016 - 12:12

    My wife and i claimed the engagement ring i purchased as we were getting married overseas and had no issue in doing so

  • [Deactivated] on 25/06/2016 - 14:58

    Last time I bought a laptop from JBHifi, went back a few days later and asked them to reprint the receipt for me with my name and address which they did for me with no problem.
    I hope it's as easy as this for you too.

  • thejdproject on 25/06/2016 - 17:57

    Thanks for the tips guys. I'll call the store tomorrow morning and ask if they can reprint the receipt in-store with my name/address on it. Also just to clarify, when I mentioned ABN/Business Name I was referring to Officeworks and their ABN. :)

    • thejdproject on 26/06/2016 - 23:50
      +1

      Update: I went back to OW and managed to get my receipt amended. They just had to process a full refund and then put through the purchase again. :)

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