Hey all, looking for some advice. My wife recently purchased some jewelry (necklace and earrings) from Colette at our local mall thinking she was getting a good deal due to a 40% off sale. It wasn't until she arrived home that she discovered her purchases didn't get discounted. I took the items back to the store thinking we could simple get a refund if the items were not included in the sale. I noticed the advertising signs include a tiny blurb underneath mentioning excludes other offers and new style items. I explained to the staff member what had happened and if the items were incorrectly scanned to not have the discount applied, she checked and we discovered they weren't included, I was also told the items in the sale were only in one particular section of the store (back wall, 40% off signs plastered store wide, no indication of what is and is not included), so I asked for a refund of the items in question. Refund was about to go through when she decided to cancel and say she cannot return the earrings due to health and safety reasons, which I understand but the package was clearly unopened and items unused. Does anyone know what consumer rights say about return of earrings that aren't faulty but returned due to pricing issue? I thanked her for her time and assistance and left, but I'm extremely curious about how consumer rights work in a case such as this? I understand my wife should have checked the price charged before she left the store and there may be no action to be taken except be happy with the items purchased.