Hoping to get some info regarding a problem I am having with my builder.
I moved into my new house in November 2015. Last week we realised a water leak underneath kitchen sink. The builder is refusing to fix the leak and says we would have to get it fixed. Upon checking fair trading website it says builders are legally laible to fix any defects for upto 2 years (excl wear and tear which I dont believe is the case here). My argument is that defects in a property that is approx 10 months old should be fixed by the builder as it is fairly clear that the builder didnt do the job right in the first place. If we had this problem 3-4 years later then fair enough I should fix it, but not with a 10 month old house.
Can someone share their experience if they were in a similar situation. As I am a first home owner I am not sure as to how to approach this issue. Should I lodge a formal complaint with Fair Trading?