I've just signed up for NBN via FTTN for the premises I've just started renting. However, since there hasn't been a service on the phone line in over a year I've been told I'm up for a $300 "Subsequent Installation" fee from the NBN.
Is there any way around this or any cheaper options? Do I just suck it up and pay it? The line has a dial tone and I can retrieve the FNN but I've just never had a service on it before. What does this fee even involve?
I think this is what you guys might be getting charged for:
http://www.nbnco.com.au/develop-or-plan-with-the-nbn/new-dev…
"As outlined in the Telecommunications Infrastructure in New Developments policy, nbn is required to charge the retail service provider (RSP) a one-time user contribution of $300 (inc. GST). Under nbn’s Wholesale Broadband Agreement, this is referred to as the “new developments charge” and came into effect on 2nd April 2016. nbn applies this charge to the RSP that, on and from this date, submits the first order for an nbn™ network broadband service to complete at a location in a new development. An RSP has the choice to on-charge this amount to the end user at their discretion. For more information for end users, view end user contributions frequently asked questions (FAQs)."
Hit the nail on the head.
This is part of the "Faster, Cheaper, Sooner" NBN.. If you voted Liberal, you voted for this. The MTM NBN is partially cheaper cause they cut out the connection fee and modem from NBN's side of the ledger and shoved it across to the customer's side of the ledger.
Those on FttP got their brand new connection and their NTD (modem equivalent) included in the install, but the Liberals are such good "economic managers" that they could see that shifting the cost would be a nice, easy way to "save" $350/premises.
I'm looking through the NBNCo site and still cannot see clarification of this - is a"premises" an individual apartment of a complex, or the complex itself.
Does that mean that every apartment in a development of 100 has to pay $300? I think this is a bit of a joke seeing the developer would have already been stung by NBNCo to have the fibre installed.
Every individual premises unless you already had an active line (in which case you'd already paid the connection fee to Telstra)
Yep, quite the money spinner!
@scubacoles: It wouldn't be cheaper to just get a temporary service connected via Telstra then would it?
@stickyfingers:
Once an area is Ready for Service you can't connect to Telstra..
You HAVE to connect to NBN.
You wait until you get stung for $300 dollars before realising the NBN is a joke? Aren't you at all pissed that it's taken 50 back flips, a few governments and a decade just to get to where we are now? Then they bring in Ziggy who literally pillaged Telstra back in the day and hasn't been in the industry for 10+ years … We should be calling for heads on a plate.
That's pretty ridiculous considering this place is ~15 years old and nothing is being installed in the premises for FTTN :/
I can only imagine how an inferior FTTN could influence property value, as time goes by.
I got NBN fibre to the premises 50 MPS with internode.
I get MASSIVE drops and fluctuations in speed between 5.30PM and 11.00PM
How's that possible? I've lodged a complaint but getting the run around, The NBN is a joke.
Sorry to go off topic… :(
Cause Internode haven't bought enough CVC… cause they got bought out by iiNet and subsequently TPG and the bean counters at TPG said "no more CVC for you!".
Funny I read that today and wondered if it was my issue.
Internode most likey suffers from a backhaul bottleneck in your area and can't support all its subscribers during peak hours.
It'd be CVC… It's always CVC, unless you're on Fixed Wireless or Satellite in which case over-contention on the Actual NBN infrastructure is also very likely.
Update: I contacted the Property Manager/Leasing Manager of my new units. The $300 fee will apply for each unit ( as mentioned by @scubacoles above ) however they have an agreement that the owner will reimburse the fees.
So for me, its OK. Hopefully others are as lucky.
Lucky you! I sucked it up and paid it.
Mine is commercial, so I have no idea if my landlord would pay it…
I'm in the same boat. I've just signed a lease on a new unit and a BIG complex so I'm assuming its FttB.
The new ISP has advised there will be a $300 fee, but I can't understand why as the whole place has been wired. I thought the charge would be for the lead in from the fibre coming from the road or whatever.
I've reached out the Property Managers to see what the deal is. If there's any information relevant I'll let you know.