Any Problems with Budget Direct Buddy?

Has anyone had any problems getting their $50 card from Budget?

Several weeks ago i took out a home insurance policy with Budget Direct as their insurance was reasonable, and the card helped push them over the line against another company i was considering.

I was very careful to enter the buddy code before purchase, recall being prompted for the code and entering it. I didn't think i'd need to document this, so didn't take screen shots as i was doing it.

After around 2 months and no card, i wrote to Budget and asked them about it. They took around a month to give me a final answer, which was that they have no record of me submitting a buddy code, so of course i don't get a card.

Did you receive your card ok? Or have you had similar issues?

Related Stores

Budget Direct
Budget Direct

Comments

  • Hello, we would like to investigate your missing buddy card. Can you please email [email protected] with your name and policy number? - Morgan

  • Hi Morgan, as i mentioned in the post, "After around 2 months and no card, i wrote to Budget and asked them about it. They took around a month to give me a final answer, which was that they have no record of me submitting a buddy code, so of course i don't get a card."

    That is, you've supposedly already investigated it. Are you saying you'll do a second investigation, or that this investigation will somehow be different?

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