Brought a Dyson cordless almost 2months ago from
BigW via lay-bys with e-gift cards. It wasn't charging, so Dyson posted out a new charger, which would charge it for 5sec, then stop. So Dysons sending out a new battery and motor. Isn't of waiting for replacement parts, I'd went back to BigW, and got a replacement vacuum. Plugged the new one into the power socket, and nothing. Is anyone else having difficulties with their recent Dyson DC purchases? Am I doing something wrong. Dyson helpline if offline today.
Should I get a full refund? Will it be refunded in gift cards?
Dyson DC35 refund on faulty goods?
angielve on 15/10/2016 - 10:42
Comments
Didn't charge at all. There was no green light. Used different power sockets, and chargers.
You should really get refunded back to the same type of payment method used, i.e giftcard.
You might get a cashier that just refunds back to EFT though.
try at other places? circuit at your place might be already at full load
The chances of this happening twice is almost nil. It's you.
But my other Dyson is charging in the same circuit and charger. It wasn't me, apparently other customers have brought their machines back too.
Sounds like it's a bad batch. The second one you got was probably from the same batch! Hope the battery isn't from the same factory as whoever produced the Note 7 battery!
Was it fully charged after the light went out? Or didn't run at all?