Product Recall - Where Do I Stand?

Euphemistic on 21/10/2016 - 13:38

I recently bought an accessory part for my car, 2nd hand from a wreckers via ebay. Got it shipped to me, got sick, finally got around to fitting it after the suppliers 60day return period. Now I've also found out it was subject to a manufacturers safety recall and is a defective product, or more correctly caused a defect to the vehicle when fitted.

I am going to see the dealer (manufacturer) on Monday to see if the recall is still active (was a few years ago) and see if they will replace it - I'm happy to remove/replace it myself if they kick up a stink about labour costs. It only took me 20min to fit.

If the dealer says no, I'll try the wreckers for a refund, but it's likely to cost me $50 in shipping to get it back to them.

Putting it out to the Ozbargain community before I head in to the dealers to see what I might expect in relation to the recall. Do safety recalls expire? Could they deny as it wasn't fitted to my vehicle originally (they wouldn't know that). Where do I stand with the supplier assuming the manufacturer wont help?

Thanks in advance.

Automotive

Comments

  • hell0 on 21/10/2016 - 14:17

    I would think that you should not drive the car while this part is fitted as you knowingly knew about the recall from a few years ago but still purchased & installed the part. I would be very cautious of driving people even more so to avoid being sued.

    • fruit on 21/10/2016 - 14:20

      you knowingly knew about the recall from a few years ago but still purchased

      Where does it say that?

      • Euphemistic on 21/10/2016 - 14:26

        Yeah, didn't know until I installed it, but the part does not affect driving the vehicle unless used, and I'm not using it because it is subject to the recall. (Being a little cryptic I know, but don't want to spill too much and have it backfire on me)

        • fruit on 21/10/2016 - 14:28

          May I suggest removing the steering wheel?

        • hell0 on 21/10/2016 - 14:33

          @fruit:
          OK, reading between the lines it seems that by "spill too much" you mean the petrol tank which has a leak and by "backfire on me" you mean to say that the muffler is sparking and may lead the petrol to explode.

          I do understand the danger in this as if you were to drive around for half an hour at 60km an hour and the leaked petrol were to ignire you would leave a 30km wall of fire behind you. Coming into fire season I woldn't go near the car TBH.

        • Euphemistic on 21/10/2016 - 14:39

          @hell0: Luckily I have a diesel vehicle so I can get away with not using the petrol tank for a day or two.

          "the part does not affect driving the vehicle unless used, and I'm not using it because it is subject to the recall."

          probably not real clear in that statement, but, I'm not using the accessory part until this is sorted, and the having the accessory installed does not affect the way the vehicle drives, nor it's safety. Think items like roof racks.

        • k-rokfm on 21/10/2016 - 14:45

          @Euphemistic:

          Inside the car or outside? Oooh is this a game of 20 questions!?

        • blitz on 21/10/2016 - 15:12

          @Euphemistic:

          Think items like roof racks.

          OK. Is it a roof rack?

        • onetwothreefour on 21/10/2016 - 15:38

          @Euphemistic: towbar?

        • Unknown1 on 21/10/2016 - 16:56

          @Euphemistic:

          Portable DVD player. No wait that's stupid… headlight fluid?

        • [Deactivated] on 21/10/2016 - 18:12

          @Unknown1:

          710 cap is faulty?

  • altomic on 21/10/2016 - 14:31

    Did you buy a Samsung top loader for your car?

    • snappy1234 on 21/10/2016 - 14:35

      Did you buy a Samsung top loader for your car?

      or a Galaxy note7 ?

    • Euphemistic on 21/10/2016 - 14:36

      you are onto something. I'll be wearing the same clothes until I can see the dealer on Monday.

  • havebeerbelywillsumo on 21/10/2016 - 15:54

    Without any knowledge - surely selling a publicly(?) recalled product would be illegal even if unknowingly?? If so the seller would have to refund IMHO.

  • Euphemistic on 25/10/2016 - 10:41

    Have contacted the manufacturer and booked the car in for a recall check. In doing so I also found out that there was another outstanding recall for the vehicle which they will assess at the same time.

    Also contacted the ebay seller who have advised they will help sort something out if the manufacturer falls through.

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