Can I Return Shoes That Hurt My Feet?

Bought pair of Nike shoes at In Sport this weekend but after one day of waering them they started hurting my feet.

Can I still return them? And if so under what clause ie faulty goods?

Cheers

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Comments

  • +8

    Maybe try returning your feet

  • +6

    Why stop at returning the shoes? Try suing Nike for hurting your feet.

  • +7

    Why stop at suing Nike? Sue your parents for having imperfect genes.

    /s

  • +4

    Can I still return them? And if so under what clause ie faulty goods?

    Not under Australian Consumer Law, ACL only covers faulty goods. Unless your shoes started to rip in half or glue came off, they aren't "faulty'.
    You just bought them thinking they were the right ones for your feet, in no way did the store mislead you or not accurately describe the product, unless they said they're going to be extremely comfortable, they were the right fit for your feet.

    You may be able to return them, but it's only as a gesture of goodwill from the store.
    Your shoes can't be resold anymore as a new product, and they can't return the shoes back to the vendor for credit either since they aren't "faulty", so to the store it's like handing them back rubbish.

    I know some larger stores will accept them as "faulty" and write them off as so, then allow an exchange, but not sure about In Sport.

  • Nope. Sounds like you didn't buy them big enough, always try shoes on at the end of the day after your feet have swollen. Best bet is probably to eBay them now, or just put up with them and use them for light physical activity.

  • +5

    Shoes take time to wear in so they are comfortable… Get 2 pairs thick socks Nd wear, will help stretch faster and will cussion your feet…

    When did commen sence die on ozbargain…

    • +13

      sence

      When did correct spelling die on ozbargain…

      • +2

        Lol, im sure long before anything ive said. Its my day off and I just woke up, im a bit groggy still from last night.

      • +7

        I love that people will correct "sence" but leave "commen" out….. pretty sure he's not trying to type german either.

        • +4

          And third-class words like "cussion", missing prepositions and miscapitilisations don't even get a mention :'‑(

          I suppose a German would have typed kommen anyway.

        • +3

          @peterpeterpumpkin:
          ….so we're all going to ignore the elephant in the room that is "Nd wear" ?!?!?!

        • @peterpeterpumpkin: That would sense that was arrived at - think "My god, my god I'm arriving"

  • +1

    I once bought shoes from somewhere and they said I could return them as long as I didn't walk around in them (which would imply on dirty or rough surfaces at home, or venturing outside).

    My large wide, bone-protruding feet were not made for 99% of shoes so I hate risking real money on them. It's impossible to know how comfortable shoes would be until you've walked or run naturally in them (especially down-hill) on a hot summer's day.

  • -1

    It always hurts the first time. Normally after two or three times it comes good!

    • -1
    • That's what she said!

  • +1

    Can I still return them?

    Yes if your feet was hurt due to a manufacturing defect in the shoe.

  • Did you try them on before buying?

  • You can try to lace the shoes so it is looser in certain areas, eg: skip the first two eyelets and start lacing from eyelet three to make the front looser. Instead of skipping eyelets, you can also just thread the laces as shown Here.

  • +3

    if the sales assistant measured your feet and brought out those shoes as being the correct size, you would have a strong case

    if you walked in and tried on size xx and said, "these are great, i'll buy them"

    go back and have a chat with the store

  • Next time try go to Athletic Foot. They have process to find shoes that fit your feet. They make you walk on a mat connected to a machine/programme.. Their shoes are not cheap but once you found your parameter you can use it everywhere you go.

  • Definitely goes for faulty shoes. I was in exactly same situation. I bought a Nike runner last Friday. It hurt my heal after wearing it once over the weekend. I returned it to Nike DFO Southwarf where I bought and asked for store credit (refund is not possible). After checking the quality (cleanliness) of the shoe they were happy to accept it as faulty shoe and provide me store credit (need to speak to them nicely though it seemed that returned a shoe is not something they usually accept as they wont be able to resell it in used condition). Good luck trying

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