Cudo sent the item to Brisbane instead of Sydney

HunterOfBargain2013 on 04/11/2016 - 21:11

Recently got the worse online shopping experience with this Cudo web site.
Bought a refurbished iPhone 5C.
Accordingly to the web site, the item would be sent out within 3 weeks after the deal finished.
Nothing happened after 4 weeks.
Got an email finally and was told the item sent out by FexEx. And the nightmare happened.
The con number was sending the parcel to Brisbane while I am based in Sydney.
Finally the item was left at the front door without signature????WHF
I have sent numberous emails to this Cudo web site.
There is NO phone number on the web site.
After few days, an email came back. Ask me to directly contacted their supplier?
Luckily I bought the item using paypal. So I have submitted the dispute straight away.
Is there someone have the similar experience at all?

Archived

Related Stores

Cudo
Cudo

closed Comments

  • tomclancy on 04/11/2016 - 21:18
    +6

    So you bought something, received it, and now you're disputing via paypal. Seems fair to me.

    • Luke256 on 04/11/2016 - 21:32

      I don't think he received the item. It just said he received it on the tracking.

      • [Deactivated] on 04/11/2016 - 21:32
        +2

        At front door.

  • [Deactivated] on 04/11/2016 - 21:32

    Did they send to Brisbane, or just incorrect tracking?

  • apple2016 on 04/11/2016 - 21:36

    So FedEx delivered a parcel addressed to Sydney to Brisbane?… are you sure the address was correct?

    • tomclancy on 05/11/2016 - 15:21

      Likely the tracking connote provided to the OP via email was someone else's tracking connote. Unlikely the item was actually delivered to the wrong state.

  • HunterOfBargain2013 on 06/11/2016 - 21:30
    -1

    I finally got an email from Cudo and was told to directly contacted their supplier which doesn't have a phone number on the web site as well…

    I can only sign and wait for the answer from Paypal.

  • HunterOfBargain2013 on 15/11/2016 - 21:02

    Got the refund from Paypal after they reviewed. Bloody Cudo tried to send the item again from their local warehouse but I rejected it.
    The same item has dropped to lower price in ebay already after waited for 5 weeks why should I accept that now? Particularly after such a horrible service.
    Strongly recommended any ozbargainer not to buy from Cudo unless you really want to try your luck. But please make sure you use paypal to buy it if you really want to try the bad service.

Login or Join to leave a comment
Login Join