Rental Inspections - How Clean Is Clean Enough?

We're in NSW. The owner of the house we're currently renting has just switch his portfolio to a new agent. As a result, they immediately wanted to inspect the place and they've now given us a list of things to tidy up before a re-inspection as the first was apparently not up to standard.

The switch happened with minimal communication, only demands to switch our rental payments and to allow inspections so I'm inclined to not take what they're doing laying down.

Our rental agreement states that "The tenant agrees to keep the residential premises reasonably clean", which I believe we have done. After we received the feedback from their inspection, it felt a lot more like the type you'd have once you'd left the premises, to assess if your bond will be returned (ie. "The tenant agrees…before giving vacant possession of the premises…to leave the residential premises as nearly as possible in the same condition, fair wear and tear expected, as at the commencement of the tenancy").

For the recent inspection, things were clean, surfaces wiped down, floors vacuumed & mopped - definitely liveable and cleaner than it normally looks tbh but not the kind of clean we would have done before moving out. Some of the things they've now asked us to do before re-inspecting include cleaning exhaust fans, detail cleaning the oven, carpet cleaning, sweeping and mopping areas that had already been cleaned, cleaning window coverings. Obviously you can only take my word for it but none of the things they've pulled up have ever been an issue in any inspection I've had, bar final ones.

Does anyone have any experience with tenants rights? Do we have any recourse or is it easier to just clean and get it over with?

Comments

  • How long since your last inspection? Here in Victoria they can only come every 6 months.

    • We get 4 in 12 months, this re-inspection will make the 4th.

  • The fact that your lease specified 'reasonably clean' implies that there is some latitude in the standard of cleanliness.
    Would a reasonable outside observer consider it to be reasonably clean? I tend to agree with you that some of the things are a bit extreme and more like an end of lease type clean.

  • Some property Managers are pedantic as hell, and don't have a reasonable amount of leeway unfortunately. This sounds like one that you wont be able to change

  • +1

    Most REA are as*holes

    Actually, make that all

    Haven't met one that I would buy a beer

    Get them to walk round the house with you and point out what is not 'reasonably clean'. Not perfectly, not absolutely clean, reasonably clean….

    Good luck though

    • I've had good experiences with companies that focus solely on property management. But ones that are tacked onto a real estate agency tend to be very hard to deal with.

  • +1

    Re the exhaust fans, just reach up with your broom and give them a sweep .

    What sort of window coverings do you have?

    Unless the oven is putrid, I think it's a bit rude them expecting you to clean the oven mid-tenancy but some tips to make the job easier - liberally sprinkle bicarb soda onto the floor of the oven so that it's well coated. Then spray with water so that it's well moistened and leave overnight. Next morning you should be able to just wipe most of it out.

    With the racks, place them out on the grass on a night you will getting a dew. Nice and early next morning (before the sun has had a chance to hit them) just give them a wipe over. It works well.

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