Citibank Plus International Transaction Fee - Will It Be 2.5% from 1 March 2017? [No]

aussie bargain on 09/12/2016 - 11:15
Last edited 10/12/2016 - 13:39 by 2 other users

I just got an email from Citibank regarding some changes in their T&C.
One of the biggest one for me is that the Citibank International Transaction fee will now be charged for Citibank Plus (as they are removing the exclusion)
http://www.citibank.com.au/importantinformation_deposits/glo…

UPDATE: I have just called the Citibank call center and they they have confirmed that the fee will NOT be applicable to Citibank Plus accounts (as per the FAQ)
http://www.citibank.com.au/mcfaqs/
Will there be additional charges as a result of this change?
No. The fees and charges for your account remain the same.

Financial

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Comments

        • Baysew on 15/02/2017 - 14:18

          I would just apply.

          It is clear that there is no fees, as per Citibank's T & C's.

          If I got charged a fee I would be on the phone and getting it sorted straight away.

        • iko on 01/03/2017 - 17:34

          Sorry my late reply. They took a while but after some more emails they gave me a more personalised answer.

          In February I did more international transactions online and in store (in UK actually) with no fees. Citibank informed me the previous fee was charged by the vendor. It seems strange as it only happened once but so far so good. Have a safe trip to the UK.

      • z0s0 on 01/03/2017 - 16:29

        Any update on this?

        • iko on 01/03/2017 - 17:39

          Hi,

          I've just update it above. It was a one-time "mistake" only. I didn't get charged anymore.

        • iko on 03/03/2017 - 16:31

          Some people in the Whirlpool forums seem to have had a similar fee charged when using the Citibank Debit Card.

        • Baysew on 03/03/2017 - 16:46

          @iko: No they are not! See They were referring to a Citi Rewards Platinum Credit Card

        • iko on 05/03/2017 - 10:39

          @Baysew: Anyway, I got exactly the same fee and I'm on the Citibank Plus Visa Debit Card :( Hope it doesn't happen more times.

        • Baysew on 05/03/2017 - 10:59

          @iko: Charged by the Vendor.

        • iko on 05/03/2017 - 15:47

          @Baysew: Considering I buy from that website regularly using my Citibank card it was strange that I got charged that fee this time. That's why I posted it on here, it wasn't normal.

        • Baysew on 05/03/2017 - 16:39

          @iko: Well I'm glad you got it sorted and was able to report that it was " previous fee was charged by the vendor", and not by Citibank.

          Perhaps you may wish to name that vendor and website to let others now.

  • ozbjunkie on 02/03/2017 - 10:39

    Can anyone confirm that the debt card still gives you the spot rate on OS purchases?

    I have read the thread but that didn't seem to come up.

    • Baysew on 02/03/2017 - 15:19

      Well the debt (sic) card won't be giving you the forward rate, will it?

      • ozbjunkie on 03/03/2017 - 02:08

        dont know what a forward rate is… does it answer my question?
        maybe i should have been more specific I mean online OS purchases in non AUD currency.

        • Baysew on 03/03/2017 - 16:50

          Yes pretty much, the future rate is sometime in the future, the spot rate is around the time of the transaction.

          So the card allows you to make "online OS purchases in non AUD currency"

        • ozbjunkie on 04/03/2017 - 03:49

          @Baysew:
          ahh sweet I see now your original post was "yes" but framed as sarcasm

          how helpful

          at least we got there in the end

        • Baysew on 05/03/2017 - 11:09

          @ozbjunkie:If you don't know what a term means, (such as spot rate) perhaps don't put it in your question.

          I am sorry I made the mistake of over estimating your knowledge, and my answer appeared to you as being sarcastic. Didn't want to spoon feed you, and thought you could think it through yourself.

        • ozbjunkie on 06/03/2017 - 11:02

          @Baysew:

          Know what a spot rate is but not a forward rate.

          But yeah, still happy I have an answer.

  • datgod on 17/03/2017 - 10:04

    Looking at this page: https://www.finder.com.au/citibank-switches-to-mastercard

    'There will be no changes to international transaction fees or free Citibank-branded ATM withdrawals overseas, aside from the fact Mastercard exchange rates will apply, rather than Visa.'

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