What Profession Do I Contact?

ireadtermsofuse on 26/01/2017 - 00:47
Last edited 26/01/2017 - 00:47

We just bought a display show home and it has come fully fitted with speakers on the ceiling.

However, the music that was playing when it was still on display to the public has now been disconnected when we moved in.

To my understanding, the display village had 2 houses and the stereo that was connected to play the music was in the office at the other house (because I asked the man in the office and he showed me).

I want to reconnect a system that can play music through those speakers again but I don't know what profession I need to contact. I tried contacting an electrician but they say they don't carry out those kinds of tasks.

Can someone shed some light for me please.

Thank you in advance. :)

Home & Garden

Comments

  • OverburdenedWarrior on 26/01/2017 - 01:11

    My guess would be an audio-visual installation/repair service, as that's the kind of thing they specialize in. (installing and maintaining - they're not cheap, so I'm hoping somebody can provide you with a cheaper alternative.)

    So what's left after they've disconnected the unit? I'd assume the ceiling speakers are in-tact and just needs another line-in to a stereo/system for playback?

    If that's the case, what sort of inputs/outputs are left over in the office?

  • spackbace on 26/01/2017 - 01:36

    Must've had a Bluetooth/Wifi connection between them…

  • chazfg on 26/01/2017 - 02:14

    Discuss with your nearest audio-visual specialist i.e West Coast Hi-Fi (I don't know what state you are in). It will be best if you do more research first and find out what technology you are dealing with, like find out the brand of the speakers or trace the wiring in the roof or ask the builder/sales agent.
    In-ceiling speakers are normally connected to an amplifier (provide power to those speakers) and/or a wireless system like Sonos or Bose. The amplifier may be connected to a receiver or a player (this is normally hardwired) and then you can play music by connecting to internet, your computer or your phone wireless.

  • scrimshaw on 26/01/2017 - 02:17
    +1

    if you just googled "home theatre" or "home audio visual specialists"
    https://www.universalhometheatre.com.au/

    ^
    you need to contact businesses like these
    just an example

  • derek324 on 26/01/2017 - 08:56
    +5

    My understanding would be that if you bought a new home it is covered by warranty, which also includes installed appliances. Your question is even less than a warranty claim: you simply want to get explanation how something was installed in the house, because you just want to use it. I would simply ask the seller to clarify how the speakers are connected, they have to tell you that. Once you know that, most likely it will turn out to be a trivial DYI task to connect your own source of sound.

    • djkelly69 on 26/01/2017 - 10:56

      I doubt they "have to" tell you, but they should be more than happy to if you just bought one of their display homes.

      • derek324 on 26/01/2017 - 12:22

        Indeed, they should be more than happy to provide this info, but also they HAVE TO. Warranties for newly built homes also cover requirement to disclose information where and how various equipment is installed. E.g. some installation details may not be clear, and may be required by the owner to properly use and maintain the house (e.g. where are the sewage maintenance vents? where is the main water cut off tap?, etc).

        • djkelly69 on 26/01/2017 - 14:44

          Given OP hasn't stated what state this is in and it isn't obvious from their profile, I would be hesitant about making blanket statements about what a builder has to do, as this generally varies from state to state.

          Also ex-display homes do not generally come with the same warranties as brand new homes.

        • derek324 on 26/01/2017 - 17:51

          @djkelly69: Irrelevant. Under the Australian Consumer Law you have certain consumer rights, and automatic consumer guarantees apply regardless of what state, or which company you bought from. Any additional guarantees given to you can add some clauses, but can not exclude your basic rigths.

          BTW - downvoting? Childish.

        • djkelly69 on 26/01/2017 - 18:47

          @derek324: Hahaha do you actually have any experience in this field? Good luck using your ACL argument with a builder (for a number of reasons).

          A builder assigns you the benefit of warranties for things like dishwashers and air cons, so you can make claims for them. I am not sure what warranty you are trying to make a claim under because someone didn't tell you how to use the stereo.

          I have never seen anything in the ACL that says anything like what you stated above.

          Also I didn't downvote you.

        • derek324 on 26/01/2017 - 19:26

          @djkelly69: I have the experience, but I do not like pulling the rank on forums. Oh yes, many builders are difficult to deal with, and oh no, this fact of life does not make basic consumer rights to disappear. A it happens, in this country there do exist other mechanisms for consumers to exercise their rights.

          Back to your original statement: builders HAVE TO tell you, on your request, where they connected utilities and systems (whatever they installed) in your new house (e.g. where is the main power switch?). How to use electricity, a stereo or a toilet - no, they do not have to tell you. Read the ACL again. Glad you didn't downvoted (amazing timing coincidence). Nice talking to you, have a good one.

        • djkelly69 on 27/01/2017 - 00:04

          @derek324:

          builders HAVE TO tell you, on your request, where they connected utilities and systems (whatever they installed) in your new house (e.g. where is the main power switch?).

          Care to advise which part of the ACL says this?

  • altomic on 26/01/2017 - 11:31
    +2

    bikies

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