Don't ever receive Search Alerts

I'm not sure if I have the settings done correctly, but I have about 5 general alert keywords, that don't ever seem to send me anything. Is there a common error that I'm missing perhaps?

Should I have the "Notify me by email when:
A deal reaches the front page
A competition reaches the front page"

boxes ticked? it seems like they were in a different section, but are they instead related? If so, can I suggest that page be looked at, as I don't think it's very clear.

Comments

  • Everything looks okay, you don't need to tick any of those other boxes. If you go to your search alerts you can see the 'last alert' when those search alerts were last triggered, at that time you should have got an email.

    Are you receiving any emails from OzBargain at all? If not you might need to check your junk mail folder and also add [email protected] to your whitelist/address book as that's where the emails come from. Email subject will look like '[OzBargain] Search alert for eneloop'

    • I don't think I am. Last received alert was in September last year (last alert triggered an hour ago), nothing in spam or inbox since then. I've added the email, so we'll see.

  • Nope, still not receiving anything.

    • From our email server logs your search alert emails are certainly been delivering. Are you getting any other emails from OzBargain?

      • Not really..

        I got one search alert in my inbox on Tuesday, nothing else since September. Nothing in my spam boxes and i have Noreply@oz… added to my address book. Very odd. I cant work out where they might be going.

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