• expired

25% off New Monthly Mobile Plan with Optus (Family & Friends Offer) for The First 10 Redemptions Only

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This offer allows you to receive 25% off your new monthly mobile plan (SIM ONLY Included) if you sign up to a 12 or 24 month plan for the whole contract. Need to sign up by 31st of March 2017.

First 10 redemptions (per link) only! (Links will says X is popular when all redemptions redeemed). Each referral earns the employee points worth $50.

Important

  • Please do not PM me (idanzzz) or the moderators with any links. No further links are needed so please don't post them in the comments.

  • For Queries regarding the Optus Deal and whether or not you would be eligible please utilise the Online Optus Chat via Optus.com.au and they will be able to assist with your enquiries not all staff on this thread would be able to answer queries as they do not want to give out the wrong advice

  • If you have just ported out from Optus to another carrier and are porting back in to Optus using this offer, please allow at least 3-4 days for system to update. Eventually if you keep trying, you will get through it. Its just matter of time.

  • Similarly, if you have changed to Optus prepaid and are changing to Postpaid, please give some time.


25% Family & Friends discount: Family and friends of Optus employees who receive a unique link shared by an Optus employee, will receive 25% discount of access fees for 12 months when they sign up to a 12 month SIM Only Online plan or 24 months when they sign up to a 24 month My Plan Plus. Available to new services only. Each unique link can only be used to redeem the 25% discount offer up to a maximum of 10 redemptions. Offer ends 5:00pm AEDST on 31 March 2017. Family and friends who sign up by 31 March 2017, must activate their new service by 30 April 2017. 25% discount will be applied from your second bill and will remain on your service until you recontract, change to an ineligible plan or cancel your plan. Not available in conjunction with any other discount offer and is not transferable or redeemable for cash. Offer is available for friends and family of Optus employees including Retail Co (Contractors and franchisees excluded). You must be a permanent full-time or part-time employee of Optus, Alphawest, Uecomm, Virgin Mobile, or NCSI Australia or a block time employee and on contract for a period of 12 months or more.


Links

Mod (Updated 31/3):

Using Thomas' Link

If the main link has been exhausted use these other employee's links:

Teroa's Link - Clinton's Link
George's Link - Andrew's Link
Joel's Link - Jacqueline's Link
Cameron's Link

Related Stores

Optus
Optus

closed Comments

    • +1

      really, that is absurd…what is the reason? And what phone/plan did you order?

  • +2

    Admin needs to stop these guys posting more links until they start answering some questions and show accountability to customers. The toc's are contradicting, people are reporting not being allowed on the plan and it's just too risky. So many questions asked and not one rep is answering them. They are simply here to collect theirs rewards and leave customers in a limbo.

    I signed up and after doing an online chat was told there is no order on the system with the temp order number i gave them. The 1300 number says 45 minutes wait but goes on and on even after 1 hr wait.

    • +2

      Hey mate
      I would suggest you to send private message to the person whose link you used to subscribe to the offer. He/She can arrange for special assistance for you to resolve your concern.
      If you do not remember their ozbargain login or name, send me private message with your name, order details and your concern and I will forward to the special care department to give you a call and discuss further.
      Apologies if you had less than ideal experience so far.

      • +1

        My concern to you straight up and for everyone to see is why was it initially available to re-contracting services as well and later got changed to new services only. You can't just offer something and change the terms midway.

        Also is the discount for 12 months only and will revert back to the non discounted price after that or will it be the discounted price as long as the account holder stays on the plan and not recontract to another plan.

        These questions have been asked before.

        • I think the 12mos discount only applies is for the sim only plan or when you take up the 24month plan with a phone, it will be 24months. That's my understanding.

          I can't answer the question about recontracting though.

        • From the FAQs in the link:

          Is 25% off access fees applied for the life of the plan?
          No. The 25% is applied for 12 months when you sign up to a 12 month SIM Only Online plan or for 24 months when you sign up to a 24 month My Plan Plus.

          Is 25% offer available on all plans?
          The offer is only available to family and friends of Optus employees taking up a new Postpaid mobile consumer service (i.e. a 12-month SIM Only Online plan or a 24-month My Plan Plus).

          I'm an existing Optus customer, am I eligible to recontract with these offers?
          No. This offer is only available for new Consumer Postpaid mobile services.

          Anecdotally, in the past Optus have left a deal "as-is" past the contract expiry, so you might get lucky and keep the discount as long as you don't recontract/port out, but I doubt that will happen this time. You should go into it assuming that the discount will drop off at the end of the 12/24 months, and if it doesn't, then that's a bonus.

        • +1

          @Neale:

          I've already seen this Neale. At the time i signed up the deal clearly had offer available to new and re-contracting services. I have a screenshot of this. It got changed later and now i don't know whether i am bound or not by the new contract i signed.

        • @rack:

          Hey rack, did you get this sorted? I am going overseas next week so I called them today to confirm I will get it before I leave and was told they couldn't find my order in the system either. The representative then proceeded to put me on hold, for 40 minutes and I just couldn't really wait anymore as I had to get back to work.

        • @lalala1111:

          Nope they never found my order and following then when I said I have a confirmation said it didn't go through because I was a recontracting customer. Their response to my screenshot where it said offer is for "new services and recontracting services" was that the plan is available to recontracting clients but discount is only for new customers. Ridiculous. I had to port to their prepaid and my number is still not being accepted after 5 days.

  • Hi Everyone

    I have 9 referrals left , please free to use my link below:

    https://offer.optus.com.au/employeeadvantage/offer/?in=OPTUS…

    Take the opportunity to grab yourself a great offer.

    • wow you still work there?

  • Is it possible to stack the 10% student discount on top?

    • no

  • Can one of the Optus employees let me know if contractors get the referral as well? I haven't been onsite to check my Optus email but if so I probably have my own 10 to offer, and will try and find out how to get my link.

  • whats that you say, you want even more links? ok here is another.

    Susan: https://offer.optus.com.au/employeeadvantage/offer/?in=OPTUS…

  • Hi guys

    here is a new link for you

    https://offer.optus.com.au/employeeadvantage/offer/?in=OPTUS…

    Thanks.

  • Just signed both me and the missus up.

    I was with optus, ported out to telstra, but I think I forgot to enter the port number details. Hoping I should be able to do it before activation.

  • Hi, another fresh link for you: Optus offer link

  • FYI for those ordering S7 edge. I placed my order on the day this came out (1/3), and contacted optus today, say on back-order, will get order number in 1-2 days

  • Here is another link for those wanting 25% off Optus plans. Get in quick, only 10 available

    https://offer.optus.com.au/employeeadvantage/offer/?in=OPTUS…

  • Please confirm if existing Optus Prepaid customers who wish to keep their existing phone number have to port out to apply for this promo, or if there is another way?
    Thx

    • +1

      Hi Ahitchy
      This offer is available for Optus prepaid customers. You do not need to port out.
      I have sent you private message with link to try. Thanks

      • +1

        Hey

        I went from optus postpaid to prepaid a couple of days back and I can't sign up - getting the error message this number is not eligible. So yea I'm on optus prepaid but I cannot sign up. Can you help. Thanks!

        • +1

          neovin,

          The link the amsaini15 provided worked, i'm not sure if it was any different to the others I had tried or whether it was a coincidence that their systems had just recently updated??

  • I have no idea whats happening with this offer - maybe they are backlogged!

    Signed up midday on the 1st of March, received a Temp Order number and nothing since!!

    It looks like a few people here have the same issue but others have received their product - guess we'll have to be patient.

  • Hi everyone
    Please use fresh link with all 10 slots available.

    Omar - https://offer.optus.com.au/employeeadvantage/offer/?in=OPTUS…

  • Could anyone please confirm when signing up to this deal with a new number on a 24 month plan, what choices do we have re. activation and the start date of the contract? i.e. is it automatically activated when we receive it? Or is it not activated until we ring up and activate it ourselves? Can we delay activation/beginning of contract for a few weeks after receiving phone and sim if we choose?

    Can anyone from optus please give me some more infotmation? Thank you

    • As per terms and conditions it states 25% discount offer ends 31 March 2017. Family and friends who sign up by 31 March 2017 must activate their new service by 30 April 2017.

      "Terms and Conditions

      25% Family & Friends discount: Family and friends of Optus employees who receive a unique link shared by an Optus employee, will receive 25% discount of access fees for 12 months when they sign up to a 12 month SIM Only Online plan or 24 months when they sign up to a 24 month My Plan Plus. Available to new services only. Offer ends 5:00pm AEDST on 31 March 2017. Family and friends who sign up by 31 March 2017, must activate their new service by 30 April 2017. 25% discount will be applied from your second bill."

      • I saw that but when i spoke to someone on the phone they said the contract starts as soon as you receive the phone in the post and its automatically activated within 24 hours so im a bit confused?

        • Seems like confusion everywhere even with phone operators. I've taken up plan once I read I had up til 30 April to activate it so anything different to that and I'll be calling them. It should be as stated in the terms and conditions though.

        • @jetjump:
          I agree. I also signed up thinking i had until 30th april to activate. But the phone operator said the contract starts the day you sign that you received the phone as thats equivalent to signing a paper contract in store? I wish there was someone we could speak to about this offer specifically. Ill be annoyed if my contract starts when i receive the phone as i too signed up thinking i had until 30th april to activate.

        • @cinnamon85:
          Reading previous comments in this thread it seems as though the phone operators are not up to speed with this. Much misinformation being said to prospective customers. I think whats in the terms and conditions is the best way to go as its in writing so it has to be so. Previously when I've ported my number it is when you're ready to activate not on the day you receive it as they don't have all our details at this time re payment.

        • @jetjump:
          So confusing! So you have signed up to a 24 month plan & you're planning on delaying the contract start date too?? If you receive your phone let me know how you go delaying it.
          I have a bad feeling that the contract will start as soon as we receive the phone.

        • Yes I'll let you know. I don't want to activate it til the end of March. Let me know how it goes for you as well.

        • @jetjump: i will let you know! hope they let us delay the activation

        • @cinnamon85:
          I received my phone this morning. I'm not activating yet. Info in pack says you have to go online to activate. I'll let you know if it happens any differently.

        • @jetjump:
          Well that didnt go as planned. Out and about today and lost phone service. I've checked with my current service provider to find out what had happened. Turns out optus ported my number without me activating it. Not happy. I'll be on the phone to them shortly. So inconvenient.

        • @jetjump:
          Operator tells me that they port automatically. I said terms and conditions say differently. Operator just listened and said well how can I help you. No use speaking with them at all apparently.

        • @jetjump:
          Was coming on here to post the same thing. Ours was automatically activated within an hour or 2 of receiving it! Very annoying. I havent rang up yet but i doubt there is anything they can do now its already active. I dont understand the line in the terms and conditions where they say about activating by 30th april! So they werent able to help you at all?

        • @cinnamon85:
          Operator did ask if I wanted to be ported back. However they had already made so many problems for me how they did it that I couldn't be bothered. My daughter has rung and said not to port her until the 27th March and they said ok. Seems like you need to tell them not to port you not the other way around like it should be.

  • New link below for anyone who still need it-

    https://offer.optus.com.au/employeeadvantage/offer/?in=OPTUS…

  • Anyone had there order confirmed yet?
    Ordered March 1st, Received temp order number for sim only plan.
    March 2nd, spoke to optus about it to confirm details as they requested me to call them. Was given new mobile number during that call.
    But nothing since??
    No simcard, no confirmation emails.etc

    • i just contacted optus and got this message:

      Seems the order is on pending status , this order can be moved to the next level once you have a word with the Online sales team who will submit a verbal recording of your ID details to complete the order
      IF you're okay talking to them tomorrow I will now ring you up and connect you to the online sales team

      • i received my sim, i had to talk them again. and they pushed the process through.
        all i was told was that "they didnt know why it wasnt confirmed after i had confirmed all details"

  • Ordered S7 on Wednesday (1 March) around 6PM and got the auto email with temporary email. Got a message from Vodafone (my current provider) on Thursday (2 March) that someone is trying to port the number (no email or call from Optus). Called Optus straightaway and was told the order has been approved and gave me an 8-digit order number to track it online.

    Phone was shipped on Friday 3 March and received today morning. The StarTrack website still doesn't have it delivered though. It just says sitting in Melbourne depot waiting for delivery. So don't trust StarTrack online tracking.

    • I took the article event number from the StarTrack online tracking and went to the Aus Post tracking and found up to date info and that the item was being delivered today. Thanks for the heads up on the StarTrack website tracking not being up to date.

  • Has anyone received a SIM yet? I just got a text confirming my 'service is ready' and have been disconnected from my previous provider. However I have not received an Optus sim yet, so I guess no phone for a while…

    • +2

      I believe the quickest ways is to visit an Optus store and ask them to provide you with a SIM card for that account.

      • Ta, yep you are correct, finally got a call back with the same response. Cheers.

  • Deal ordered x3

    1st SIM Only $40 plan to $30 - arrived and number currently stuck being ported
    2nd SIM Only $40 plan - still awaiting delivery
    3rd GS7 $65 plan - still awaiting

    3 chats so far to Optus support to try and get the first one ported from iiNet to Optus, all in the correct name etc but still not happy.

    Also, no one is able to add the $5 SIM for just a wireless broadband connection to data pool - everyone stating it no longer exists - any reps on here able to provide support and order this for me on the account I'm setting up?

    Thanks

    • http://www.optus.com.au/shop/support/answer/changes-to-the-s…

      Damn you're right, looks like they stopped data sharing sims in December

      • Unfortunately

        Plus none of the sales people I have spoken to would sign me up for the $5 My Broadband Plus 500MB which I'd do to enable the data pool across the account - I don't see the benefit of doing the $15 version.

        • I spotted this post on whirlpool:

          http://forums.whirlpool.net.au/forum-replies.cfm?t=2515156&p…

          click on it and he was passed to several service departments when he mentioned his plan's CIS (Critical Information Summaries)

          … So basically Optus no longer deny your eligibility when you quote them your CIS. They simply shuffle you around an infinite loop until they effectively wear you down. You can't raise a TIO complaint because no one has denied your eligibility (no breach) they just keep passing you around without any resolution.

  • Edit following

  • I am quite sure the answer is yes but just want to be sure.
    Is this available to existing customers taking a new service?
    I currently have 2 postpaid mobiles and 9 data share sims. I want to be sure I can add another phone service through this offer.

    • +2

      Hey mate
      Existing customers are eligible as long as they are taking new service.

      I have sent to my link by private message if you are interested. Thanks

      • Hi, I order the sim plan at 3/3/17,only receive a temporary order number! When I can receive the confirm letter? Thanks

        • Hey buddy
          I would say just wait. Optus is probably inundated with orders and hence it is taking time. Thanks

  • Just found out that I had to register under my dads name to port my number over as my previous number was under a joint account with dad. But I had already ordered under my name. Is it possible to name change? Any way I can quickly get my number ported?

    • i am having similar problems . I am trying to port 2 numbers from the same Vodafone account to a new optus account . optus ported 1 of the numbers but wont port the other number because its under a credit check ??? . I don't get that as both numbers are coming from the same account

  • Here's a fresh NEW link for those wanting a sweet deal! https://offer.optus.com.au/employeeadvantage/offer/?in=OPTUS…

  • end of March is not cool, so many new smart phone will release after March. :(

    • that's why they're getting rid of old phones through this deal.

      • I know that's why it's uncool. Thanks mate

  • -2

    Why no unlimited calls to 10 countries in 12 months SIM only plan 🙄🙄🙄🙄

  • +1

    Put aside plenty of time if you want to contact customer service. The temp order number you get is useless with the contact numbers on their website and you will be transferred 2-3 times before you speak to someone. I have been on the phone for 1 hour and provided 2 different numbers to call and still have not spoken to anyone that knows about my order. No one was available for online chat either. All I want to do is change my order to a more expensive plan through this deal.

    • +1

      Totally agree with allowing plenty of time. Online chat is useless for this unless you have got a confirmed order number - not the temporary one they email. I have been on 2-3 calls and each person I speak to seems to know nothing about the temporary order number. They have a separate hotline for this deal but very bad reception / hard to understand. 1300 929 949 seems to be the only number I have had success with.

  • Is there any way other than porting out to retain an existing postpaid mobile number onto one of these plans?

    Happy to port out if that is the only option, but would prefer to maybe take up a second service, then cancel the old service and move the number onto the new service if possible.

  • +2

    I signed up on the 3rd of March, received a temp order number but have not heard from Optus since (I had issues and had to resubmit the form a good 10 times, not sure if this is related).

    I checked my inbox today, still no confirmation of order but I gave them a ring on 1300929949 and they got to me within 2 minutes and told me my order was actually confirmed, gave me my order number then they transferred me to the delivery team who said the sim is on it's way today!

    Hope that helps anyone who hasn't got a confirmation email from Optus yet.

    If you're stuck on a temporary order number, don't bother with the live chat team as they told me they don't have access to that information, apparently only the call sales team have access.

  • Applied on Thursday and got temporary order number same day,later informed they can't port existing Optus number.On Monday I ported to Vodafone.Today called Optus and quoted old order number and problem sorted manually.They said it will arrive within 3 days…..

  • +2

    Can people please check their contract and see if it includes the 25% off on the contract. I just got my confirmation order and it says nothing about the discount

    • +1

      Hey mate
      It wont show up on contract. Just wait for your 2nd bill. Thanks

      • Thanks, was a bit worried

      • +1

        Is that mean full amount for 1st bill then rest of 23 bills are discounted?

        • im interested to know if its full amount for first month then 25% thereon

  • Hi all,

    Fresh discount links below. Please private message me if you have any questions and I will respond tonight.

    Chris' link: https://offer.optus.com.au/employeeadvantage/offer/?in=OPTUS…

    Thomas' link: https://offer.optus.com.au/employeeadvantage/offer/?in=OPTUS…

    Caroline's link: https://offer.optus.com.au/employeeadvantage/offer/?in=OPTUS…

    Peter's link: https://offer.optus.com.au/employeeadvantage/offer/?in=OPTUS…

    Enjoy everyone!

  • +1

    what a joke the 1300 929 949 number is always busy…. tried 6 different times of the day ….

  • Just a reminder to Optus employees.

    • Post the link ONCE only. Only post another link if it is different.
    • I'm updating the description/links when they run low.
    • Don't PM me or any other mods links.

    There are currently 10 links in the deal, potential giving up to 100 signups. There are 34+ links in the queue to be added. All up 44+ links with 440 spots to sign up for 25% off and 3 weeks left in the deal.

    I will be marking comments with just the links as off-topic (you can click to see the comments or change your settings) so users who are having issues with signing up can see the relevant comments.

  • +1

    Got the email with temporary order number and says to call Optus back. Problem is every time you call it says wait of over 30 minutes and tells you to call back later.

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