I thought I would let everyone know the terrible ratings Warehouse1 are getting.
They used to also get bad reviews on here before they set up their retail outlet & it seems it hasn't improved after
https://www.google.com.au/#q=warehouse+1&*&lrd=0x6ad65d4cbe1…,
Even bad reviews on Product Review (1.6 star rating)
http://www.productreview.com.au/p/warehouse1.html
I suggest using them for price matching/discounting from their competitors where you can, to avoid their poor service.
Not false… pointing out how truly bullshit online reviews are
Hell have a look through AirTasker one day and see how many companies pay for people to leave a pos review. And it only costs them $2-$5 for the review!
So what do you suggest as an alternative to so many deceitful reviews?
@Spackbace: Yes, common sense (50% of the population have an IQ below 100 - by the way) would suggest a couple of bad reviews can be dismissed as biased. This is more than that, so more likely than less likely to be an issue.
I can understand why OzBargain got a 3. From a UI perspective, the interface is not great. The users can be a little feral. New users really have to dig for gold, cause it's there, but they might not find it immediately.
And the competitors can pay for negative reviews even easier
@mnermner:
I bet a lot of the neg reviews are from store reps that got shit on for posting shit deals.
I need that meme: "one does not simply post a shitty deal on ozbargain and get away with it"
But ozbargainers can be a bit too critical sometimes, which can be amusing.
BRB, signing up for $5/review gigs on airtasker
So what do you suggest as an alternative to so many deceitful reviews?
Good point!
We need a review site review site.
OzBargain don't sell products
That was the point being made
OzBargain don't sell products
However according to many reviews, it appears that quite a lot of "store representatives" were mistaken that OzBargain sells advertisement / promotion products which they have purchased for $0 but then didn't get the service they deserve.
It's like a graveyard of spam deals
BuyerSpammer beware.
one of the review:
"it become a marketing place.
When I submitted a real deal I am getting banned for sockpuppeting but Ididn't actually did anything related to that.
very wired site. most register account are fake (since real accounts like me are getting banned).
was a fan but never wanna go there any more once I really start using it."
Today I learned that I am a fake user.
beep bop beep, I'm a robot
I AM NOT A ROBOT, I HAVE THE STANDARD IN-BUILT HUMAN EMOTIONAL RESPONSE ALGORITHMS.
Do you put 5 star ratings for every hassle-free store you buy from?
I don't put 1 star ratings for every hassle I have.
That wasn't my question…?
The answer to your question was implied
@yoyomablue: Then that falsifies your argument that they "haven't improved" based simply on these reviews?
@spaghettiman: non sequitur
Also it's a bucketload of bad reviews post retail store, considering how many bad ones they got prior
Number of reviews would be minuscule compared to the number of orders they get.
But you obviously have a biased opinion and judging by your replies, aren't accepting of opposing views. Almost like you have a vendetta, hence this post
Number of reviews would be minuscule compared to the number of orders they get.
How is there no logic in that…?
172 reviews over 2.5 years… I'b be worried if that equaled the number of orders they've received…
@Spackbace: you probably need to study tertiary level consumer behaviour. No surprise people complain, rare to complain at such a level in such a relatively short space of time without it having some indication.
'Where there's smoke, there's fire'
So you don't believe that customers are more likely to leave a negative review, than a positive…?
You sure you were listening during that lecture?
@Spackbace: no business has an average review rating above 2 out of 5 - your logic
Google is your friend…..to correct with reality
@Spackbace:
Like you state I've never used them on eBay but seems there is a clear bias occurring that a store could have 4000 ebay customers buy things and only 250 reviews.
This indicates that there are 3750 customers that are neutral or very happy with the store but don't review it and result in the slanted results.
Warehouse1 Online Computer Store
warehouse_1_online (4110 )99.4%
Product Review.com.au
Warehouse1 1.6 from 172 reviews
Google reviews
Warehouse1 1.9 78
@yoyomablue:
oh do please enlighten me, since you are using 1.9 as your terms to berate a company
since when does the descriptiveness matter to you?
@Spackbace: he also claims to be a lecturer at our tertiary system
we all know how well they accept feedback
Or teach people to open their mind to new ideas/possibilities.
Maybe OP just needs an apple to fall on their head…from a large height
In what way have these poor ratings affected you?
I have had very quick + painless delivery from Warehouse1 in the past. Henceforth, ratings aren't the be all and end all of online shopping.
Exactly. If rating the company was compulsory for every purchase you made, you would see much different results and you'd expect it to look something like their eBay feedback - 99.4% in 4.1k ratings. Simple case of confirmation bias by OP.
False equivalence - eBay sends you emails asking for a rating/feedback. Google requires establishing an account & allows you to go into far more detail than eBay.
Why are you arguing for me??
@yoyomablue: People do not go out of their way to leave a positive review. They certainly will however to leave a negative review.
Use common sense. Online reviews are very commonly a terrible indicator of a business' real world reputation and standard of customer service.
Review sites and social media are seen by consumers as an excellent medium in which to gain leverage in seeking resolution to a complaint often regardless of the complaint's true merit.
Or, after the fact, seen as a medium in which to seek public "revenge" should an unfavorable outcome be reached again often regardless of the complaint's potential lack of merit.
They are not in equal proportion seen as a place to comment on acceptable/standard service or quality due to the effort required and lack of benefit for the individual.
This is just one of many reasons why a review site can be frankly, useless.
@DrDollar: And when detailed explanations are used to accompany a rating, why review sites can be very helpful
@yoyomablue: Unless they are made up!
https://m.youtube.com/watch?v=JAH43TZYGt4
But, surely that is not the case on the interwebs - "One of the trusted things of today's society!"
@DrDollar: That's a hell of alot of collusion. Would I be right in saying you deny the science of anthropogenic global warming because its a collusion amongst scientists…?
Negative! Response Bias, Non Response Bias and Participation bias all play a part in the lack of reviews at neutral and positive stance for all internet review systems. all play a part in the small number of reviews
You keep trolling on purpose?
You are telling that a positive reviewer will create a google account and post a review without any extra effort to punish.
that the reviews are disproportionately biased to those that put extra effort to post a negative review. This is an inherent bias
eBay emailing to seek a rating is far more accurate
*it does not Force or create incentive to give a positive review.
*It does however maximize the likely hood that a review will occur
This is to minimize a Response and Non Response Bias
@yoyomablue: I have no idea how you intended to make that leap in argument, but it did not work. You've fallen.
Trolling for the sake of trolling?
Methinks yes.
Goodbye!
Just think how easy it would be for a competitor to write this forum post, warning people away from the competition…
You know, if we're to believe everything we read on the internet
Just saying ;)
Or a shill to make fake OzBargain & Google accounts
I personally had bad service from them, on a printer
Ever had bad service from McDonalds? Did you leave them a review? Or did you get good service, and leave them a review?
Non sequitur
We're talking about peoples inabilities to leave a review, especially positive ones.
Why can't you understand that?
@Spackbace: why do you constantly have to shill for this business? A review average is to give an indication of a business's service
172 reviews… not much of a sample size to form an opinion. Or is that difficult for you to comprehend?
2.5yrs worth of customers, at maybe 1000/week = ~150,000 customers minimum, but 172 is a good sample size…?
Wow must have been a theory based course, not practical. That's not getting into the bias behind negative reviews online (customers being more likely to leave a positive review rather than negative).
@Spackbace: you have selectively ignored the Google reviews (title of thread) & the relative high level in a short space of time
I started campaigning against McDonald's for their world destroying practices
I have never bought from them but the Rep that posts here seems helpful and clearly attempts to make a decent effort to post competitive deals, e.g. the deals where they have discounted products further taking advantage of Ebay codes. Personally I would take more stock in this or at least take it into account when coming to any broad conclusion.
I'm sorry… What?
Nah, this is a troll or someone with a vendetta… If memory serves (and this is going back a while), the ratio of customers reviewing a negative experience vs a positive one was 7:1 (I expect that ratio had exploded with the prevalence of the interwebz) , making reviewing systems flawed at best… But to just concoct an entire forum post to warn unassuming travellers smacks of something being amiss.
Warehouse1 have been receiving a fair amount of fanboyism on here - one might use the word 'bias' more aptly.
Hence good to have independent perspective
I've never used them on eBay but seems there is a clear bias occuring that a store could have 4000 ebay customers buy only 250 reviews
This indicates that there are 3750 customers that are neutral or very happy with the store
Warehouse1 Online Computer Store
warehouse_1_online (4110 )99.4%
Product Review.com.au
Warehouse1 1.6 from 172 reviews
Google reviews
Warehouse1 1.9 78
I don't understand the point of this thread beyond some sort of non disclosed motive or representation.
Bad reviews or not
social technical and psychological traits of people regardless of their IQ
people whom feel they were wronged will spend more time and effort to challenge that.
Than those whom gain expected results or benefit are less likely to spend time and effort to promote that.
This typically manifests itself in web reviews, written complaints, industry body contacts, bank charge backs.
It is usually unlikely for people to give a good review or neutral review
expending energy unless there was exceptional circumstances or there is a motive, aka these rewards and incentives by eBay for example.
I'm sure noone ever wires to the ACCC to say major industries are flowing examples of great competition and fairness.
Obviously you would prefer people are less informed - there's a political ideology that typifies that….
Despite your attempt at denigration Fact: I seek more informed
Typically and operating business with high turnover would include a few more positive reviews or neutral reviews.
This is simply the proliferation of human behaviour Response Bias towards voluntary reviews being negative reviews, and Positive and Neutral being can't be bothered.
You have shared a blaring example of Response Bias (the online reviews of one company)
Surveys on Internet, Voluntary vs in-voluntary vs incentive, verbal can have completely different results and different Bias.
Online reviews are optional so higher probability upset customers generally post and doesn't completely represent a 'real world' experience.
Ebay, AirBNB, medalia have better efforts to create a more balanced review process encouraging and incentive based to create a more realistic balance to ensure as many customers leave a review Positive or not.
Taking a 'web review' on faith; you are proliferating results in 'Less Informed' people due to lack of compensation for and acknowledgement of Response Bias.
As I stated above another - using your logic no business gets a star rating above 2.
Reality says otherwise (response will be "that's because they are incentivised by said business to do so"……)
Target Australia - 3/5 from 431 reviews (since 2007)
Kmart - 2.4/5 from 378 reviews (since 2009)
Coles - 2.8/5 from 497 reviews (since 2008)
Woolworths - 2.3/5 from 913 reviews (since 2008)
So basically you'd recommend we didn't go to any department stores, just based off online reviews?
@Spackbace: Thanks for doing the work & proving my (ironic) point. its also good that it highlights the far longer time period.
proving
No, pretty sure I proved just how useless these sites are, and the sample size is so minuscule that it can't be used to form a larger result.
For a long time Target started including a Tell us you Feedback at productreview.com.au on their receipts. Coles and Kmart also sometimes have had this too (all the same group)
Like ebay this creates a reasonable reminder and easily identified channel to shared positive negative and neutral feedback as shown by the more balanced mixed results.
but 400 over 8 years get serious yoyo that is still not a quality sample size.
Coles and Kmart over 8 years have significantly improved their product,
Woolworths and Target have degraded
so a flat /5 is useless for determining the state of a company today yesterday last year tomorrow
When are you going to delete your account on ozbargain?
Sounds like you have a hidden agenda against warehouse 1
lol
Hmmmm a 3.25 star rating. Bettet let everyone know these statistaclly terrible ratings.
Wow. Never expected so much wilful ignorance outside of a Trump campaign rally.
Funny, I thought you share a lot of his traits so I'm surprised you don't side with him.
Both appear egotistical, self-righteous, and ignorant of any opinion besides their own.
Oh wow, maybe OP is Trump…!
You don't have Twitter by any chance do you…?
How ironic - a bucketload of opinions are given on Google & you tar them all as fake.
You know, how Trump labels anything fake he doesn't like. Also known as 'wilful ignorance'
Also known as 'wilful ignorance'
Like those who believe that Productreview.com.au is the be-all and end-all, and not open to bias one bit…?
Yep, ignorance, definitely
He sounds more like Hilary to me.
Well as she & her party typically 'represent' the left, it's well known that peer reviewed research show lefties have higher average IQ, education & critical thinking.
So thanks for the complement!!
Get over yourself. You come across as arrogant and have failed miserably at your goal of discouraging people from buying at warehouse1 - people in this thread seem to realize that you can't just rely on online ratings. I haven't bought from them and probably never will but that has nothing to do with your opinion.
Enjoy your printer!
Oh, no. No, no, no.
I will be reminding people in as many Warehouse1 deals from now on as possible.
Thanks for the help to become resolute!
What probably hasn't dawned on you, is only a handful of people come into the forums compared to looking at bargains.
Booyah!
I tried to neg vote you as much as I could but ran out. :(
And…? Product Review isn't the be all and end all. Hell, OzBargain gets 3/5! Lol