BBF (Best Feline Friend) Cat Food Recall, Hundreds of Cats Are Sick

Lpuppy4500 on 06/05/2017 - 17:44
Last edited 07/05/2017 - 17:36 by 1 other user

Update: My cat was sent to ER last night due to massive temperature and pain on whole body, he got urine&blood tested last night and the result will come up this morning 9 am.

I am waiting for my vet's call, please don't give me a bad news. Finger cross on that, prey for my ginger.

10:30 update: After speaking to our vet I could't be more miserable, my ginger is not getting any better, he is still having extremely high temperature, white blood cell is also increasing. There will be more tests need to be done.

General Discussion

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Comments

  • parismeow on 06/05/2017 - 17:56
    +2

    Hi!

    i got the same email/text and am kinda freaking out. i contacted pet barn because they really didn't give a good enough reason.

    Luckily i haven't noticed anything off with my cats, except that their breath had been worse than normal. i did see some people on Facebook say that their cats were taken to the vet with similar problems to you. The company has agreed to pay any pet bills that have occurred.

    I hope things get better with your kitty!! maybe try giving some chicken or kangaroo meat for a while until he starts to eat and feel better.

    • puppy4500 on 06/05/2017 - 18:05

      Thank you so much for your reply, this means a lot. I was feeding them Royal Canin all time until I saw the deal of BFF on Ozbargain last month. All my cats breath became weird, smell like rotten meat, I thought it was just because they were eating too much protein from the food. He does not eat anything solid now, if I chuck some meat in his mouth he would throw up. I will try to feed him some baby chick stock by syringe later, hopefully he can have some… I cried my eyes out this morning when he tried to get close to me but fell on the floor, looking at me with his innocent eyes.

      • Bokoshi on 06/05/2017 - 19:21
        +1

        Baby chicken stock?
        If that's stock for human consumption/soups then it may have a high salt content. I would suggest finding a food designed for cats/kittens, maybe buy cheap tuna cans (for humans) from coles/woolies and make a mash with water and feed the cat that.

        • puppy4500 on 06/05/2017 - 19:32

          I bought some Royal Canin Kitten soft mousse, it smells good and packed with nutrients, but he refuses eating now, if I put something in his mouth he throws up.

      • parismeow on 06/05/2017 - 22:03

        No worries. I just can't believe this! We have been feeding BFF to our cats for over a year now, and they love it.

        I feel so terrible that i have been feeding them this awful food and didn't know. i know its not my fault, but i hate to think that i have caused them pain.

        thinking about it now, about a month ago we had our oldest cat at the vet for problems that they couldn't identify. Ever since then she has been weaker on her feet. i hope that it wasn't because of the cat food!

    • wendy r on 11/05/2017 - 21:13

      thiamine deficiency seems to be the problem Vets can give injections for this seek help immediately

      dont give human food as i was the best way to correst it is to use a good cat food as it will contain thiamine human chicken etc doesnt they need cat thiamine to reverse the neurological damage also vets can give thiamine injections im getting my boy one tomoro please share this info

  • puppy4500 on 06/05/2017 - 18:37

    I saw heaps of comments under petbarn's Facebook page about this cat food, there are so many people's cats are extremely sick, some of them died. Please stop feeding your cat Weruva BBF cat food immediately

  • Minnow on 06/05/2017 - 18:57

    My 10 year old cat has been eating BFF for perhaps 12 months. He has symptoms like arthritis in his hips - pain and discomfort, and is on medication for the pain. He is seeing the vet on Monday and I will ask them whether his issues could be caused by the BFF rather than arthritis.

    I hope your cat feels much better soon. It's so distressing when animals are ill. Many hugs to you.

    • puppy4500 on 06/05/2017 - 19:16

      Does your cat eat as usual? I see people's comments under petbarn recall announcement about their cats are not able to walk properly, my cat is also having trouble to stand and walk, he's just a 6 months old kittem.

      • Minnow on 06/05/2017 - 19:35

        My cat does eat as usual, and he can walk and stand normally. He is more grumpy and not his usual self, and I would expect that if he has arthritis and the weather is now a lot cooler. But he is not so ill that he can't eat or walk, and his basic functions are all normal.

        If you can afford to get your kitten to a vet, and Weruva will cover vet expenses, it may be something that can provide some comfort to the kitten and you too. Even just making sure kitten is hydrated if he can't eat or drink and requires an IV drip.

        • puppy4500 on 06/05/2017 - 19:45
          +1

          I'm so glad to hear your cat is eating&walking as usual, wish he is well!

          Since last week I took my cat to both my local vet and a big public veterinarian hospital, they can't find the reason why he's sick. I will definitely take him to vet again till he gets better, I spent around $1000 last week on different vets' consultations&checkups, this week probably more, but I'm not giving up on him, nothing is more important than a life.

        • Minnow on 06/05/2017 - 19:48

          If you haven't already emailed Weruva about it, they may clarify whether you can be reimbursed for medical expenses incurred due to feeding your kitten BFF. Vet bills are expensive, and it's very stressful to think the food may have caused severe illness.

  • JH100 on 06/05/2017 - 19:05

    If there's something wrong enough with the food it could be poisoning. I wouldn't be surprised.

    But what to do about it? Depends on the poison. Surely the vet is aware of issues with BFF cat food products?

    • puppy4500 on 06/05/2017 - 19:12

      During consultations the vet did't ask anything about cat food, I think they were not aware of the issues until this morning petbarn made the recall announcement.

      I called the vet we have seen tonight, when I told them our cat food is BFF they were not surprised, recon us to have another check up tomorrow.

      Sadly people's cats don't show anything abnormal after checkups but they are very ill, just like my boy.

      • CheshireKat on 06/05/2017 - 21:48
        +1

        Hi your cats symptoms are resembling those of thiamine deficiency. BFF cat food contains high amounts of fish so I would definitely not feed any food containing fish to your cat at all at this stage until confirmed. It is a worry he is vomiting as can lead to dehydration, I would be taking him right back to the er tonight with a pouch of the food explaining what's happening.
        Thinking of you & your boy best of luck!

  • IzzyBlues on 06/05/2017 - 22:22
    +4

    This is heartbreaking.

    Hopefully things get better for you and your kitty.

  • firedragon on 06/05/2017 - 22:23

    I received the email today too. Kinda worried cos although I don't feed BFF, I do feed Cats in the Kitchen. Apparently they're testing that too.

    Ugh!

    Hope your cat is okay OP.

  • GnarlyKnuckles on 07/05/2017 - 04:27
    +2

    Hmmm. I have occasionally felt a bit guilty about the fact that all my three (rescued) cats ever get from me is the 'home-brand' tinned food (except when 'Whiskas' is slashed to < $1 a can), the 'home-brand' dry food, whatever meat scraps are going (and the odd chicken wing each, if they're lucky), and the mice they catch now and then. I do not feel so guilty about that now. Perhaps the old adage that 'simplest is often the best' holds true here. Very sorry to hear about these cats having problems after eating this 'upmarket' food. The onus is really on Petbarn here to do whatever research/tests are required to identify EXACTLY what has caused the problems in the cats fed their food, and if possible, how to go about treating the problem. Sadly though, the description of the symptoms above suggest that at least some of the (possibly neurological/CNS?) damage done may be irreversible. My heart goes out to all the affected cats and their owners, and I also even feel sorry for Petbarn. There is a chance that this has happened through no fault of theirs, for example if they were fraudulently sold an ingredient that was not what it was supposed to be, or had not undergone the testing it was supposed to have undergone (time will tell on that score).

    • WT on 07/05/2017 - 10:10

      I would have agreed with you a few years ago but mums cat eats nothing but whiskers and shes getting really skinny. Shes over 15 now but still Im switching her out.

      You can feel her shoulder blades and while she has always been a small cat she shouldnt be this skinny.

      • Griffiness on 12/05/2017 - 20:35

        As an aside, older kitties are prone to overactive thyriods, of which one of the obvious signs is weight loss. My chubbster tortie lost 20% of her body weight in 6 weeks and we caught it early. It can be treated through medication for quite some time. She lived another 3 years after diagnosis, to the ripe old age of 17.

        Can be checked with a T4 blood test, not on the usual health screen blood test.

    • niyiaw on 07/05/2017 - 10:50

      I would say the onus would be on the manufacturer to test the food. Petbarn is just unlucky to be caught up as the retailer in this case.

    • wendy r on 11/05/2017 - 21:13

      thiamine deficiency seems to be the problem Vets can give injections for this seek help immediately

      dont give human food as i was the best way to correst it is to use a good cat food as it will contain thiamine human chicken etc doesnt they need cat thiamine to reverse the neurological damage also vets can give thiamine injections im getting my boy one tomoro please share this info

  • alxr0101 on 07/05/2017 - 07:26
    +2

    http://philadelphia.cbslocal.com/2017/01/05/cat-food-recall/

    Some more info on thiamine deficiency.

    "

    Symptoms include gastrointestinal and neurological issues. Signs to look out for include decreased appetite, salivation, vomiting and weight loss. Cats could also exhibit bending of the neck toward the floor, wobbly walking, circling, falling and seizures.

    The company urges customers to contact a vet if their animal is experiencing these things as a deficiency is normally reversible if treated immediately.

    "

    Edit…unfortunately vets have a $$$tendency to foist bags of expensive cat food as the solution… the stuff that lines the walls of the waiting room.

    • puppy4500 on 07/05/2017 - 08:54

      My cat's symptoms definitely match all the descriptions, I told my vet it could be Thiamine deficiency but she didn't show any interests expect let me to wait for the tests results.

    • puppy4500 on 07/05/2017 - 10:42

      I'm so mad right now, I told the vet my cat could be Thiamine deficiency and he needs to be treated!

      The vet just insisted on more tests on Monday!! Based on his condition I don't think he can hold on to Monday.

      I am the owner of my cat, don't I have right to ask him get what he needs!?

      • niyiaw on 07/05/2017 - 10:54

        Well maybe the test results they are waiting for will tell you the answer but if you charge in there saying with all your unqualified knowledge that you have the diagnosis it wouldn't be surprising you put the vet off side. Having said that yes you are the owner of your cat and you do have the right to get a second opinion if you feel that you need to. So if you really don't think your cat can hold on until Monday stop ranting online and take your cat to another vet. There are vets open on Sunday you know…

        • puppy4500 on 07/05/2017 - 11:12

          
          Sorry I don't mean to rant here, I am just so miserable now…

          My cat stayed in a vet and a big public veterinarian hospital since Monday, both of them can't figure out what is the problem with him, he was dicharged without further treatment. .

          Unfortunately we live in the suburb, this vet is the nearest and only we can find right now.

        • JH100 on 08/05/2017 - 08:52

          @niyiaw

          Well, from comments here the vets don't seem to be doing very well with their 'qualified' knowledge. Do they? Perhaps you should keep your hard ass attitude for those who deserve it.

          You'd think, with all their resources and modern communications, vets would already have some handle on this with cats dying in unprecedented numbers across the country, and be offering some 'qualified' advice as Petbarn have.

          But it seems they don't have a clue, and I wouldn't be surprised if this matter passes from the public consciousness without much ado and without any investigation, unless people get together and sue for some disclosure.

  • Belle1 on 07/05/2017 - 11:10
    +1

    PetBarn SMS on Saturday instructed me to STOP FEEDING BFF due to product recall. They sent the 1800 338 359 number for weruva that you can call. A short time prior to this, My cat went off the BFF food first, then stopped eating anything at all, stopped drinking, very uncomfortable and seemed to be in pain, would barely move. VET said if cat does not drink or eat for 2 or 3 days THEY RISK KIDNEY FAILURE. My cat was first injected with meds but the next day was hospitalised and hooked up to IV fluids for about 24 hours, given pain killers appears to be responding well, thank fully. They took blood tests which all were OK. She is booked into the vet for a follow up tomorrow, potentially for xrays pending her condition.

    PetBarn has done a great job on SMS alert to me. They are merely the retailers. Had they not sent me an SMS I would have continued to use BFF, as my cat is now eating. Now I know not to use it. I am using the larger brands now such as Whiskas and Hills Science. I believe the larger brands may have better control in their production houses.

    I hope your cats are OK.

    • puppy4500 on 07/05/2017 - 11:22

      My cat had all the urine&blood tests and Xray, they show nothing wrong but since last night his white blood cells have been increasing. Same as your cat's symptoms, he stops eating&drinking, barely moves, lost balance. I am so happy for you and you baby cat, hope she is healthy and well!

      This Tuesday when my cat was discharged from hospital he actually got better, but I stupidly continuous feeding him the same poison food again and again. Today the vet says the last test we should do is a blood test for bugs which can cause TB, but my cat is a completely indoor cat who never goes out, it is very unlikely for him to get TB from bugs.

      • wendy r on 11/05/2017 - 21:14

        thiamine deficiency seems to be the problem Vets can give injections for this seek help immediately

        dont give human food as i was the best way to correst it is to use a good cat food as it will contain thiamine human chicken etc doesnt they need cat thiamine to reverse the neurological damage also vets can give thiamine injections im getting my boy one tomoro please share this info

    • NarutoBargain on 08/05/2017 - 13:43
      -8

      You id looks fake you know. Just registered on 7th of May and write such officially coined paragraphs. I don't know what your purpose is!

      • puppy4500 on 09/05/2017 - 11:14
        +5

        I was not a registered user until I found the recall announcement of cat food, it seems nessacery to warn other cat owners stop feeding their cats this potentially harmful food. I know my grammar is not really good because English is not my first language, I've been in Australia for only three years.

        My purposes: Share my ginger's story to let other pet owners be aware of the food, if anyone's cat show the same symptoms like ginger, take them to vet as soon as possible. My ginger wasn't this lucky, he didn't get a second chance.

        If you are still suspicious about my experience I can give you my facebook username to see the whole story of me and ginger, you don't have to be supportive but at least please try to be kind.

        Thank you

        • JH100 on 09/05/2017 - 11:27

          @puppy4500

          And thanks for bringing this issue to our attention.

  • Birdbrain on 07/05/2017 - 12:02

    I've been feeding my two cats the normal Weruva brand and the Cats in the Kitchen cans, hoping they aren't affected. Sorry to hear about your kitty, hope he gets well soon!

  • BuyoTheCat on 07/05/2017 - 12:23
    +1

    sorry to hear about your ginger. Hoping for the best for him.

  • Olokun on 07/05/2017 - 18:10

    Made it as the first sorry on the 6PM news. I hope Luna (as well also the cats that have got sick) gets better soon.

  • LavaGrl on 07/05/2017 - 19:38
    +2

    Saw the news then found this on the forums. So heartbreaking. I hope your ginger is getting better!

  • OzM on 07/05/2017 - 19:53
    +2

    Weruva also manufacture the other branded food 'Cats in the Kitchen' - in Thailand - same as BFF. Has anyone seen info regarding the other brand? I'm taking all of it back to Petbarn for a refund. They'll be coming from the same factory in Thailand - not taking a risk of feeding Cats in the kitchen to my furboys from here on. Kinda reminds me on the frozen fruit issue the brand Nannas had a couple of years ago - manufactured in China.

  • parismeow on 07/05/2017 - 20:57
    +5

    Update: i took all of my BFF back to pet barn today. i had about 200 cans (i buy in bulk) and got it on sale for $150. i didn't give a receipt and it rang up as $450!
    Managed to get all new cat food and a generous refund as well. i know it wasn't the most ethical thing to do, but i guess the ozbargain part of me got the better.

  • minniethemoocher on 07/05/2017 - 23:32

    There is some comments on Facebook that it's mercury poisoning.

  • blawler05 on 08/05/2017 - 08:24
    +1

    I have had two cats die in the last month or so. Vets could not explain why. They said fip although the blood tests were inconclusive. I feed them bff. On was 1.5 years old. The other 15.. Both indoors only. I am very upset by this

    • puppy4500 on 08/05/2017 - 13:31
      +1

      We have started a group page for people with affected cats so that we can share information and hopefully save some kittys! If you would like to join, here is the link: https://www.facebook.com/groups/408702489522865/
      Thank you

    • 2ndeffort on 17/05/2017 - 13:06

      Devastating, i would be shattered if a dodgy product killed one of my furry little friends!

  • burtie on 08/05/2017 - 08:26
    +1

    I swapped over to BFF after 15 years of giving my cat Fancy Feast. My cat started losing weight, coughing and getting wobbly with pain around the hip area (over the course of a few months). The vet said it was very likely cancer and told us to put her down as she was in so much pain. Now I'm thinking it was this stupid food!! I should have stayed with Fancy Feast!!

  • BuyoTheCat on 08/05/2017 - 10:22
    +2

    It saddens me reading about people's cats who died, especially from something like eating pet food.

    I dont feed my cat pet food from the affected brands but it still made me think about my cat's mortality. Last night I woke up in a panic and he was still there curled up around my neck as he usually does.

    I feel for people who have lost their pets. My heart goes out to you.

  • puppy4500 on 08/05/2017 - 11:39
    +5

    To those who show deeply concern about ginger, thank you all…Ginger would give you all some head bumps if he knows so many people care about him.Unfortunately he passed away this morning in a very horrible way, coughing blood then left me forever. My life will completely different now by knowig I killed a beautiful soul like him… I have depression and i don't know how to deal with his death, maybe I need some professional help.

    • BuyoTheCat on 08/05/2017 - 11:56
      +4

      I am so sorry. I feel your lost. Please pm me if you feel the need to.
      Do not keep it inside you. You will need to let the process of grieving take its course.

    • firedragon on 08/05/2017 - 13:16
      +6

      Oh no! So sorry to hear this :(

      You are not to blame at all.

    • Halo375 on 09/05/2017 - 11:47
      +2

      Just know that all of us here are saddened by your loss. You've done absolutely nothing wrong. You did your best and I'm sure Ginger had a wonderful life with you. You should find a positive way to remember Ginger and make sure you spread your message to others so that they can try to avoid the pain you're going through. Hang in there, you have our complete support. My cat Sam is a ginger and I would be devastated too if something like this happened. Be Strong!

    • Tihocan on 09/05/2017 - 15:46

      That's terrible news. Sorry for your loss.
      Please don't blame yourself. I'd be looking squarely at your vet right now.

    • Symbiotic on 30/05/2017 - 23:37

      This is really sad news, but please don't feel like this is in any way shape or form your fault. You were feeding the cat, and paying extra for a "premium" product because you cared about the cat. There is only one party to blame here, and it's BFF. Take care, and do seek help if you feel like you need it.

      You're not to blame for any of this.

  • try2bhelpful on 08/05/2017 - 14:27
    +1

    To all the people suffering with your sick kitties, and for the people who have lost theirs, our thoughts are with you. This is an apalling situation and you have to wonder how long the company has suspected and not told anyone. I felt guilty with putting my little girls onto Fancy Feast, and have been trying out alternatives, but now I'm a tad terrified to try anything else. You have to wonder what sort of quality control some of these manufacturers have.

    You want to see something really terrifying this is from their website

    "BFF is produced in a facility that also produces food for people. The factory operates at international human food processing standards, including that of the super-strict British Retail Consortium (BRC), and the pet food processing must pass BRC scrutiny."

    http://www.bestfriendsfoods.com/aboutfood.php

    Anyone want to eat food coming out of that facility?

    • skeptic on 11/05/2017 - 19:20

      Just because humans can eat fish doesn't mean cats can. Isn't the real problem the fish diet?

      • try2bhelpful on 11/05/2017 - 19:42

        I doubt it was just fish that was the problem, cats have been eating fish for a long time - the fish issue is usually due to an accumulation of heavy metals rather than the fish themselves. If the food is the issue then their quality control is stuffed. There was an issue with the dancing cats in Japan that was caused be mercury poison dumped in the bay by a factory

        https://en.wikipedia.org/wiki/Minamata_disease

        • skeptic on 11/05/2017 - 22:52

          Fish are not part of any cat's natural diet. Cats are afraid of and dislike water, so how could they catch fish? They came from the desert where there was barely any water.

          Pet food companies create fish-based products because they are cheap to produce.

          the fish issue is usually due to an accumulation of heavy metals rather than the fish themselves.
          Indeed, accumulation of heavy metals is a problem. But so is thiaminase, which seems to be the problem here based on reported symptons.

          http://www.cat-world.com.au/thiamine-deficiency-in-cats

          When a cat is fed a diet containing large amounts of raw fish. Raw fish contains the enzyme thiaminase, which destroys thiamine. Cooking destroys thiaminase, thus protecting thiamine.

          If the fish were not properly prepared in BFF, it's possible that there could be high levels of thiaminase. Even if that were not the case, feeding only fish products, cats will surely grow sicker over time from the accumulation of thiaminase.

        • puppy4500 on 11/05/2017 - 23:09

          @skeptic:

          dear skeptic, your comment is very helpful, can I share this information to other cat owners if you don't mind?

          Thank you.

        • try2bhelpful on 12/05/2017 - 10:00

          @skeptic: The report I head was that the issue might be mercury; however, I will be very interested to see the final report. Thanks for the info.

          We give our girls a mixture of sachet foods, grain free dry food and raw meat so they are not fed exclusively on fish. I checked the Fancy feast fish Inspirations we feed our girls at the moment and the first ingredients are meat and meat products (not the best thing) and the fish is quite a way down on the list. I wonder if BFF was trying to be too "high quality" and missing out on the balance. The other one to watch is Taurine. If cats don't get enough of that then they have heart troubles.

          Feeding exclusively dry food might induce a kidney issue if the cats don't drink enough water - apparently, in the wild, they get most of the moisture out of the prey. Not sure if it was directly related but one of our little girls was almost exclusively dry food (had terrible diarreah problems until we started her on a lot fat dry food diet) and she had kidney issues at 12 years old.

          If we were to go via a natural diet then we would probably have minced up mice and small birds. Now that would be an interesting packet to open.

  • Associatedweruvapets @ bestfriendsfoods.com on 10/05/2017 - 03:16

    Hello All,
    Please understand that we are working through this matter as quickly as possible. We are all pet owners as well and this matter is of the highest priority to us. We will continue to update with information as it becomes available on our website weruva.com and our social pages. If you have any further questions we ask that you contact us directly at [email protected] or call us at 1-800-108-382 from Australia or at 1-800-776-5262 from North America so that we can speak with you directly.

    Our latest updates are below:

    LINK | http://bit.ly/2peX6g8
    A notice from the AVA (Australian Veterinary Association):

    “[N]o definitive proof of toxicity (or deficiency)… associated with the feeding of BFF brand cat food.”

    Please click the link to see attached image for complete notice from the AVA to veterinary doctors.

    and

    Regarding our recent announcement (goo.gl/fxDcy8), all tested foods have come back clear.
    Per veterinary guidance, initial testing focused on heavy metals (mercury and arsenic). All foods tested have shown levels well below industry required standards for human and pet consumption. We remain committed to our customers and their pets’ well being. We will continue to provide updates as they are available.

    The Weruva family is here for you.

    • puppy4500 on 10/05/2017 - 16:37
      +1

      I'm emotionally and financially hurt, still can't accept the truth a young healthy cat died in that horrible way (just like many other cats).

      Friends tried to comfort me by saying "your baby is in heaven now, he won't suffer anymore."

      No, he's not in heaven, he's underground in my backyard covered by blood, without knowing what killed him till the last moment of his life.

      I don't expect any empathy from you, but please stop disgusting me by your standard reply, just give me sometime to grieve.

      Thank you.

    • skeptic on 11/05/2017 - 19:19
      +1

      Petbarn has pulled Cats in the Kitchen products from their store, but have not given any warning about stopping that food. Should we be concerned about the fish flavours in Cats in the Kitchen as well?

      • puppy4500 on 11/05/2017 - 23:11

        Cats in the kitchen products are still on the shelf for purchase. I won't trust them anymore.

  • skeptic on 11/05/2017 - 19:16
    +2

    Just to reiterate an important point mentioned several times already, the symptons match those of thiamine deficiency. Thiamine deficiency can be caused by feeding cats too much raw fish. Hopefully, thiaminase tests are being done and we will get results soon.

    I feed my cat Cats in the Kitchen, but only the non-fish flavours. I suspect other Weruva customers, like myself, have chosen Weruva products for their nutritional values and price point. However, it's clear that cats cannot be fed solely on BFF - a fish diet. It doesn't matter how well the fish is made or if it is edible by humans. Just because we can eat and survive on fish doesn't mean cats can.

    On another note, if your cat is being fed only dry food, please make sure they are getting enough water! I've seen many OzBargainers jump onto dry food deals, which may not be a problem for dogs, but it certainly is for cats (See catinfo.org).

  • wendy r on 11/05/2017 - 21:09
    +1

    Dear Valued Best Feline Friend (BFF) Customers:
    The Weruva family and I are deeply concerned with the health and well-being of cats everywhere, and we are especially
    mindful of the many pet parents who have expressed concerns for their companions in Australia.
    Initial veterinary guidance in Australia suggested that efforts focus on testing for heavy metal presence in our BFF canned
    foods (exclusive to Australia). Over 50 batches have been tested, and those results have indicated heavy metals are not the
    likely cause of the symptoms these cats are presenting.
    Further veterinary consultation has shown that thiamine deficiency may share many neurological symptoms with heavy
    metal toxicity. We have initiated tests to determine thiamine levels in these foods as we continue to pursue all possible
    causes. Veterinarians may consider thiamine supplementation as part of their treatment plan when neurological symptoms
    are present, irrespective of diet.
    We remain committed to working closely with the Australian Veterinary Association (AVA) and the veterinary community
    as we seek to understand and resolve the concerns affecting cat households in Australia. We will continue to update you
    as the situation develops.
    Customers may contact Weruva directly at [email protected] or by calling 1800 108 382.

  • wendy r on 11/05/2017 - 21:11
    +1

    mycomment above is from WERUVA

    Thiamine deficiency seems to be the problem Vets can give injections for this seek help immediately

    • Baysew on 29/05/2017 - 11:00

      my comment above is from WERUVA

      The comment should have came from Weruva directly!

      They said:

      The Weruva family is here for you.

      Where are they now, when it turns out that a thiamine deficiency in the food they sold is killing cats?

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