Bought a Fitbit Charge HR from Telstra eBay Recently

Hi everyone, i bought a fitbit charge HR recently from telstra ebay. after charged it, i found the device only lasts about 6 hours before battery is flat.

is this normal due to the age of the fitbit or is there something else wrong. all settings are default.

Comments

  • My wife had one, I think hers last about 3-4 days on a single charge. Probably faulty, when she first got it, she had to take it back to be replaced because it would only last 1 day.

  • Dear, mine is so much shorter. But I guess there will be not many units left around since the new model is out

  • Nah mate, it's most likely defective.

  • +1 defective. I started a return on a Surge more than a week ago (battery issue), Telstra still hasn't accepted, so good luck if you decide to return it. I believe they are really old stock.

    • btw, it may be worthwhile using it for a few days. my Charge HR would only last a few hours when I first got it, but after a week the battery life has somehow extended to 3-4 days.

  • OK, I will try to use it for a free charge cycles and see.

  • you could always contact Fitbit Support Chat, and they most likely arrange for a replacement one to be sent, both times I have done it, it has been a new replacement

    • thanks for that.

  • I bought one on the Telstra sale, same thing happened to me

    • +1

      after a few charges, it seems to be working up to 4 days now. maybe try yours too

      • Nah
        Mines not charging at all
        :(

  • I used to have a Fitbit Charge HR and now have an Alta (non HR model). I was charging the Charge every 2nd or 3rd day and now I charge my Alta 1x per week. Incredible difference.

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