Promo Code Issue Optus 10GB 24 Month Plan (with F&F Discount) + $200 EFTPOS Gift Card @ Harvey Norman

Hello Guys
Need your help. I have signed 24 months plan with F&F discount through my local Harvey Norman store.
https://www.ozbargain.com.au/node/312099
The guy who did all paperwork for me didn't ask any promo code which I was planning to get through OZB link. I thought he might have used his own code or something. Now unfortunately in second month also I got charged full $85. I rang optus & they said either you have to provide promo code or need to visit your local store. I don't know if its still possible to get promo code now . Before heading to store I just need some suggestions & options now I am left with.
IS THERE ANYONE WHO GOT PROMO CODE & DIDN'T USE IT ? I NEED IT BADLY
Thanks
JB

Related Stores

Harvey Norman
Harvey Norman

Comments

  • Talk to optus, explain your story? if that fails, ask them that you want to talk to the supervisor then ask the supervisor nicely?

  • Another classic story of somebody getting screwed by Harvey Norman

    • I don't think its HN issue,
      there was two deals, online deal and HN deal;

      • Switch to Any OPTUS 24 Months Mobile Plan and Receive a $200 EFTPOS Gift Card @ Harvey Norman
      • Optus EOFY Family and Friends Offer: 25% Discount On 24 Month Plans (New Services Only)

      The guy who did all paperwork for me didn't ask any promo code which I was planning to get through OZB link. I thought he might have used his own code or something.

      and OP assume sales person add a code for Family and Friends Offer. So I assume, OP got the $200 gift card but not the 25% off deal.

      • Thanks but HN sales person assured me that I will get both deals.

  • I have read on the Whirlpool forums about others who have had the same thing happen, as has myself. Apparently the discount will be applied from the third bill onward. It's rather a pain in the anal section.

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