Is Priceline Allowed to Look up and Share My Mobile Number?

madagascar on 27/07/2017 - 22:22
Last edited 28/07/2017 - 09:56 by 1 other user

I coughed and sneezed so badly, so I went to Priceline Pharmacy at Central station after work. There was no customer except me, the pharmacist was chatting with his colleague. Without finishing my talk, he recommended me the Hayfever medicine. I asked him does it help with my sore throat as well, he pointed to the shelf and said 'get some lozenges from there'.
When I went home and read through the medicine and did some research online, I was a bit confused, as I feel like it was more like a cold and flu rather than Hayfever.
It was a one tablet last for 24 hours type, I took one anyway because I need to work on the next day. I dropped an inquiry on the Priceline website to double check, left my email for contact only. The CS from Priceline sent the info to the Pharmacist at Central, and the Pharmacist CALLED ME DIRECTLY. (He left a voice msg to explain he was sure it was a hayfever.)
I didn't leave my mobile number, I don't know if the CS or pharmacist looked up for my mobile number from their database as I had the Priceline sister club membership.
I don' know if this is okay for you, but I think this is disrespectful when the CS shared my personal contact number to a store.
Is this really okay to do this in Australia? what about the Privacy law?
Thank you.

PS: I went to Chemist Warehouse today, the pharmacist suggested coughing liquid and day&night Codral.

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Comments

  • kyle on 27/07/2017 - 22:48
    +16

    I thought that was good service when the pharmacist was able to look up your number and call you.

    • madagascar on 27/07/2017 - 22:50
      -1

      Hello, thanks for your reply. Maybe I should think more positive in your way. Don't know why I find them rude when the CS looked up and gave the pharmacist my mobile without my permission. I was expecting them to reply to me via email.

  • trustnoone on 27/07/2017 - 22:48

    Do you know what it says in the terms and conditions part when you gave them your number? I have a feeling you may have accepted to allow them to do exactly that here?

    • madagascar on 27/07/2017 - 22:52

      Hello, thanks for your reply. I signed up my membership two years ago, couldn't even recall if there's any T&C LOL
      But the customer inquiry is another thing, I just left my email ONLY, didn't expect they used my email to search for my mobile number.
      what happened if I left a very negative feedback, would they call and argue LOL

  • spackbace on 27/07/2017 - 23:57
    +8

    Are they spamming you?

    Are they still calling you?

    Has he drunk txted you?

    Ffs get over it, it was used to benefit you

    • madagascar on 28/07/2017 - 20:09

      Hello, thanks for your reply.
      NO.
      You are right, I feel better now becuz I got some medi from another pharmacy. Mb becuz I was a bit upset about the medi that's why I am upset about the call as well :/

  • spackbace on 27/07/2017 - 23:59

    Oh and I'm not a doctor but if you're "coughing, sneezing and have a sore throat" that's a cold or flu, not hayfever. And I'm a hayfever sufferer

    • madagascar on 28/07/2017 - 20:08

      Hello, thanks for your reply. The second pharmacy gave me the cold/flu medicine, and I am getting better now.

  • Sick of This on 28/07/2017 - 11:15

    There's nothing wrong with this really. It'd be a different case if they were cold-calling you for some sort of promotion or direct advertising.

    • madagascar on 28/07/2017 - 20:10

      Hello, thanks for your reply. Mb you are right :D I will get over it.

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