CoTD - Any Way to Cancel Orders?

Hey Guys,

Just wondering if anyone knows a way to cancel an order/call a customer service rep from COTD? if there is one. I searched on their website but couldnt find any numbers.

I bought the 1201pn on their latest catchathon because I believed my netbook had died… unfortunately, I have figured out its actually the cord that has had it (been slammed in a door hinge most likely) and can be fixed with a new power adaptor (yes epic fail on my behalf).

They havent shipped it yet, and I havent received anything other than the receipt, so i thought this might help my chances but dont know who to contact.

any ideas?

Modokun

Comments

  • Look in some of the COTD bargain & forum threads, find QQQ's email address & drop him a line! Since it hasn't been shipped you might be in with a shot! ;)

  • Thanks for the suggesiton Stew, I shot through a mail after finding the address in another thread but I am not overly optimistic as at the end of the day, it was my screwup not theirs.

    • +3

      Hope it goes well for you! This might just be one of those rare occasions that their interminably slow despatch process actually works in someone's favour! :D

  • get ready for restocking fees, as they might already have ordered it from china.

  • +2

    Modukun - please quickly e-mail your order number to [email protected], I'll see what I can do.

  • Massive thankyou to the COTD staff for helping me out with my problem. havent had a better customer service experience with any business that I can remember.

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