Should Our Builder Know The Excavation Height?
Last edited 17/08/2017 - 10:55 by 1 other user
My parents are building a house on a property that slopes from left to right. Our neighbour filled his land up, and we excavated down. We are okay with splitting the costs of a retaining wall as suggested by the neighbour based on height above:height below natural ground level.
However for over a week now our builder has failed to provide us the excavation depth below natural ground level, citing 'I forgot', 'don't know what you mean', or just not responding to our messages.
What's up with this? Is it possible that he honestly doesn't know? I can't tell the depth from the house plans. Getting really frustrated and thinking of escalating to his area supervisor, or the developer's customer service.