Wondering what people's thoughts are on this.. Bit of a long story but here goes..
Had a weekend trip planned to head up to Sydney (from Melbourne) for a function starting at 8:30am Saturday morning. Booked flights on SkyScanner about a month ago and got a Tiger flight Melb —> Syd (departing today - Friday) and a Jetstar flight Syd —> Melb (returning Sunday).
Get a message this afternoon saying my Tiger flight was cancelled because of bad weather. Tried to call Tiger to see what was going on and as usual was on hold for over an hour with no response. Rocked up to the airport and was told that they would offer a full refund on the flight or reschedule but the next available Tiger flight to Sydney was Sunday afternoon (later than my return flight..). So obviously we got a refund and looked at options to get to Sydney.
Given the time we needed to get up to Sydney, our options were limited. Discussed possibility of driving at night however cost to hire a car one way was very expensive ($500+), catching another flight with another airline however cost was over $300 one way and the next available flight that was offered was 10:30am next morning (and therefore I would miss my function). And so after everything we decided it would be best to just not go.
Unfortunately this meant that I would also have to forfeit my return flight from Sydney to Melbourne which was booked under Jetstar. So we tried to get a refund but obviously given their policy on non-refundable flights we were rejected on several occasions over the phone, live chat and in person at the airport.
What are everyone's thoughts on this, I feel that if I cancelled my Jetstar flight, they would just resell it to someone else at an expensive price meaning they would have pocketed both my money and the poor person booking a last minute flight. Has anyone successfully got a refund/travel credit on a non-refundable flight ticket (and if so what routes did you take in order to do so). Or am I being a sook and should just cop it on the chin for booking a budget airline.