I ordered an OVO sim card on 02/08/2017 I am based in Sydney and have still not received it 4 weeks on. This is the second time they have done this to me (didn't learn the first time, I know). Has anyone else experienced this with them?
Is it fair to say, what we save on money we lose in service?
I had no issue (Melb), had it delivered in a few days.
Maybe try shoot Matt a message and see if he can personally help out.
https://www.ozbargain.com.au/user/60861
No issues here (Sydney).
Received my sim very very quickly!
Same. Two Sims received within a week in Sydney.
talk to them in live chat, they probably just mail you out another one.
Yeah i did. Apparently that got 'lost' as well. Finally received it yesterday after asking for a tracking number to be provided.
Now there are issues with activation which I have to wait for them to fix.
I'm glad that it's only the initial process they suck at. I haven't had any other dramas with them
No issues here (Perth). I think the problem is more do to with AusPost than OVO.