COTD : Toshiba 8" LED Backlit Digital Media Frame Blunder.
I want to share a few words in regards to COTD deal. I know, I am too late to post it.
But, yesterday I saw someone else saying good words related to COTD. so thought to explain, if someone also had problems like me.
Based on this bargain for Toshiba 8" LED Backlit Digital Media Frame. I bought the Toshiba Digital media frame and despite of being dispatched from Australia ( they say it), it took 2 around weeks to receive the item.
When I received it, it was a normal LCD screen and manual did not say, it can play media. When complained , they refused to accept , they did any thing wrong.
I wanted to put them to fair trading dept, for selling the item with wrong specs. It was mentioned 8 inch LED backlit rather than LED panel. See the picture in the listing, it was saying LED backlit. When I asked my money back, they said, I will be charged restocking fees for change of mind. WTF. Ahhh, I thought, why I bought an item from them. I hope many would have been disappointed.
This was what, Bryan from customer service replied to me:
Thanks for your reply.
Speakers are inbuilt, as per the specs included in my previous email.
Regarding LED display, this was also explained. This product has been advertised correctly, with specs directly from the manufacturer.
If you are unhappy with your purchase, please follow below instructions for return, however a restocking fee will be applied.
To organise a return/RMA, log in to your Catch account and click ACCOUNT in the top-right.
In here there will be an option to VIEW THE ORDERS I HAVE MADE.
Later after few mails, they stopped responding and I got busy with my personal things, and had to drop the dispute. Paypal was also not convincing thing to deal outside ebay.
But, it was a wrong tactic to increase sales and I avoided Catch of the day from then ( I did purchase one more item from them, before receiving this frame)