Hi all,
I’m on Unlimited 1.5 gb Click Energy (6 months free).
I have just noticed that they’ve been charging in MB since the plan activation.
I called them up and they refund my tops up and also stated that they are going to charge my data usage in MB even for the future.
All seems quite odd as terms and conditions and also website clearly state that data usage are measured and round up to the nearest KB.
So guys check your usage and let them know about any discrepancies.
Honestly I am having 6 months completely free. I’ve just shared my experience just in case other people are also affected by it
Previous discussion on amaysim data charge here. And on this help page:
How will I be charged for data?
To measure your data usage,we use kilobyte (KB) rounding - this means we'll round up the amount of data you’ve used in a session to the nearest 1KB.
Any public info on them switching back to MB rounding?
It appears on your "Usage Records" rounded UP to the nearest MB, however it is measured in KB.
So, let's say you use 20KB, 30KB, 40KB, 1.5MB.
It will appear on your usage history as follows,
USAGE: 1.00MB, 1.00MB, 1.00MB, 2.00MB
TOTAL USAGE: 1.59MB
Don't ask why, it just works that way.
The easiest way to verify this is to see your usage history for just "yesterday". You will quickly realise the above mentioned.
make a complaint to the tio