Credit Card Charge Back Vs PayPal Resolution Centre for eBay Purchase

PT8483 on 04/10/2017 - 10:51
Last edited 04/10/2017 - 10:59 by 1 other user

Hi guys

So I have bought an iPhone recently from one of eBay stores.

Even though they advertised as brand new iPhone, it turned out to be a refurbished phone.

Now, I'm trying to get my money back and postage fee. I have already contacted the seller who wants me to send the goods back without giving me the postage label.

Should I just request a charge back through my Credit Card or consider PayPal resolution centre?

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  87percent on 04/10/2017 - 11:20

  +5

  doesn't paypal have free returns?

  but I would go via the PayPal Resolution first, and then go the Credit Card

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  Aniseed Steed on 04/10/2017 - 13:00

  +3

  As a general rule, I'd use a credit card charge back after PayPal's dispute resolution process has been exhausted.

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  bobbified on 04/10/2017 - 13:02

  +6

  Paypal resolution centre first.

  If you do a credit card chargeback, the funds will be taken from Paypal (not directly from the seller). Paypal may ban or restrict your future usage if you do a chargeback.

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  payless69 on 04/10/2017 - 14:18

  some sellers are great and cooperative. Some instances it took me dozens of mails and months to recover my money.