Has anyone tested downloading a file and checking their data usage online to see if it's accurate?
I'm on a 6GB plan and downloaded a 1.5GB file, it went from 50% used to 85% to no data left
Seems like you can sell as many GB's per month as you want if your tallying it wrongly
All Kogan mobile customers were given an additional 2gb of data to be used within 30 days to celebrate their 2nd birthday.
interesting, my bonus data usage is still on 0GB and im still using my normal data
I'm having the same problem, I have no data left now and they say I used up my bonus data as well. Problem is I was asleep during that time, and there were no downloads going on my phone and I was connected to wifi as well. They're saying they have escalated the issue to a higher team, which basically means they'll do jack.
If you are using an iPhone and run a hotspot to provide internet access to your ipad. The ipad will pull the ios11 update through your hotspot if you are out on the road.
Okay, so I called Kogan and figured out the issue, Kogan gave me 2GB bonus data, so when you run out of "bonus data" you need to reconnect to the Network and it will use your primary data
Not sure why it gave me 2GB extra but what ever