Just interested has any one else had a warranty claim through Geek Buying.
Story: Bought Redmia 4A never had good reception regardless of Sim Card
mobile provider. From googling looked like a bad modem in phone.
Contacted GB said send back. Done.
I get the reply below:
*Confirmation from our colleague that some small components need
to be changed . As you can see " motherboard & screen is not in the scope of this free repair policy" according to our company's return policy
The total cost is USD72.42,including USD 25 handing fee .
And ,we will afford the handing fee for you .
So, you will be charged USD47.42"*
Anyone else had GB warranty dealings ?
Thinking, they can keep it, and never buy from GB again.
I assume everything is on the motherboard so warranty from GB is
basically useless.
Xiaomi replied they are not an authorized reseller.
Lesson learnt but a warning to others about Geek Buying.
regards
BH
I read this somewhere on forums - Buy Chinese phones cheap and don't expect any warranty. If you want good phone and good service, buy branded phones.
Another response was - Customers are paying upfront for service and repairs for branded phones while Chinese phone makers do not charge these costs. So no repairs ,just use and throw. You might be lucky without issues.
All Chinese products are hit and a miss. So better luck next time.