Received Pre-Opened Product from David Jones
Last edited 13/01/2018 - 17:48 by 2 other users
It is sad that when I paid for a new product (Philips shaver MG7770/15), and it isn't. The box looked perfectly fine upon collection with a clear seal sticker. When I reached home, the item was clearly repackaged. The plastic bag containing the product was torn where it had been taped and had lots of creases! The shaver itself had finger prints and little dirt on it. One accessory was even scratched and had a piece of hair on it! Clearly a violation of their own policy!
DJ manager called me back saying there is no way anyone could have opened the product and neither could it have passed Philips QC.
Next update from her on Monday when she gets back from Philips.