GearBest Australia Priority Line Shipping Open to HK, HK-2 Warehouse !

Store Repgearbest @ GearBest on 01/02/2018 - 19:17

Dear Australia customers,

We are glad to inform you that Gearbest Australia priority line shipping final open to HK, HK-2 warehouse !!!
Here are the advantages of HK,HK-2 Australia priority line:

1-Faster Estimated Shipping Time

Australia Express take 5 - 10 business days for delivery；
Registered Air Mail take 10 - 25 business days;
Expedited Shipping could take 9 - 19 business days.

2-cheaper shipping cost
Australia Express offer free shipping for most item in HK and HK-2 warehouse,Expedited Shipping will cost extra for most case.

Here are some examples for your reference:

  • 1-Xiaomi Mi Notebook Pro Fingerprint Recognition - CORE I5 8GB + 256GB DEEP GRAY
    Price:$859.99
    shipping cost:
    Priority Line 5 - 10 business days FREE SHIPPING
    Expedited Shipping 3 - 8 business days $25.57

  • 2-LeEco Le S3 X626 4G Phablet International Version - GOLDEN
    Price:$129.99
    shipping cost:
    Registered Air Mail 10 - 25 business days FREE SHIPPING
    Priority Line 5 - 10 business days FREE SHIPPING
    Expedited Shipping 9 - 19 business days $10.85

I am sure you will choose priority line for its advantages.(*￣︶￣)

Of course, To give back to old customers, a Giveaway is helpful~ Which product is the best giveaway choice in your mind ?
Leaves product links in your comments now,we will choose the best suitable prizes from our HK and HK-2 warehouse to run giveaways,winners will receive prizes with priority line shipping! The winners will be accounced on OBZ @ Feb 21st. Come on and spread the words !!!

Electrical & Electronics

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Comments

    • ChillBro on 01/02/2018 - 21:55
      +1

      This.

      Also, how do we search only for items with the faster, free shipping method?

    • Store Repgearbest @ GearBest on 05/02/2018 - 18:40

      prize need choose from HK or HK-2 warehouse

  • Switchblade88 on 01/02/2018 - 20:36
    +1

    Simple & easy giveaway - a containerload of your JJRC H8 mini drones! https://www.gearbest.com/rc-quadcopters/pp_186259.html

    Heaps of fun, cheap to give away, and you'll earn lots of customers by having many prizes.

    Of course, I'd also be happy to accept a pair of FatShark HD3's or Skyzone SKY03 3D FPV goggles… they'd go well with my quad!

    • Store Repgearbest @ GearBest on 05/02/2018 - 18:41

      prize need to be chose from HK or HK-2 warehouse

  • Slippery Fish on 02/02/2018 - 00:44

    https://m.gearbest.com/logic-puzzle-toys/pp_540954.html?wid=…

    Some of the wooden puzzles could be fun, or wire puzzles. It doesn't always need to be items worth alot :) I've already got a phone, I don't have a new puzzle lol.

  • t-bear on 05/02/2018 - 20:21
    +1

    order number- W1711102202589776
    ticket number- WT17121206371
    The RMA number is WRMA1801070935458660C
    but what about gearbest non existant warranty/refunds after sales
    gearbest does not honor its own policies
    just warning others

    • Store Repgearbest @ GearBest on 07/02/2018 - 14:33

      Hi t-bear,sorry for late reply,I have checked your ticket message and understand that you must be very angry as the phone you received doents work well,
      I have informed Hella to process for you and try offer you a satisfaction solution,pls follow up this within your ticket.

      For further questions,you can always pm us here as we will try reply all messages within 24hrs.

      Thanks!

      Gearbest store rep

  • mamboism on 07/02/2018 - 16:41

    If your order actually arrives, that is. Ordered a Xiaomi TV box back in November, contacted them in late Jan because I still have not received anything. The tracking number shows "ERROR, tracking number does not exist". Gearbest denied any liability, after telling me to wait further 2 weeks for investigation, never update me unless I have to ask, blamed it all on the shipping company and "out of good gesture" agree to refund less than half of what I paid for. SCAM.

    Honestly, I've had better experiences with Aliexpress, at least they don't get paid unless I get my stuff.

    • [Deactivated] on 08/02/2018 - 08:08

      Didn't tou use PayPal)credit card? Surely.you can use these to reverse the transaction?

  • Che0063 on 07/02/2018 - 17:48

    Hello Gearbest,

    I placed my order on 6 days ago from the HK Warehouse. The package still shows as 'Packed', despite 4 business days. The order number is W1802010151282147

    I paid for shipping insurance AND Priority Line Shipping to Australia. Why is the package taking so long to be dispatched?

  • t-bear on 07/02/2018 - 18:35

    t-bear on Wed, 07/02/2018 - 15:40

    gearbest solution? not going to happen

    Gearbest Customer Support At 02/06/2018 01:42:43 CST

    Dear david,

    Thank you for contacting us.

    Sorry for replying late.

    We can not arrange the refund due to your claim on pay pal?

    Could you please kindly close the claim?So that we can arrange the refund as soon as possible.

    Please contact us at any time if you require further assistance.

    Best Regards
    Hella
    Gearbest Customer Service
    http://www.gearbest.com/
    pay pal have a copy of this also

    if you had any doubts about this scam/fraud company there is the proof

    and these 2 replies below are from the gearbest rep on here via pm

    gearbest on Wed, 07/02/2018 - 17:08
    I will inform my colleague Hella to resolve this problem for you .Please follow up the solution in your Ticket .
    gearbest on Wed, 07/02/2018 - 18:00

    Hi friend,I have confirmed the issue with our CS. Can you please close the case firstly? We will arrange the refund within 1-2 business days when the case is closed .
    On the other hand ,I can promise you to issue an equipment coupon if you have not received the refund within 3 days after the case closed.

    your promise means nothing just as all the assurances on gearbest website

  • Stargazer5 on 08/02/2018 - 23:03

    About the share and get it for free.
    I share to two friends using link.
    Product is nitecore tube blue, light
    They both bought the product using link and signed up.
    It is under $10 so I should get it for free.
    But it doesn’t show i have qualified order.
    Therefore I haven’t got a code to get it free.

    Please fix.
    Please send me my code to get the light for free.
    As it states in website and I have followed all the instructions.
    Please private msg me

    • Stargazer5 on 08/02/2018 - 23:06

      I have tried contacting Facebook messenger. Over 2 hours speaking to someone.
      But they don’t understand.
      I sent them order details from my friends.
      I gave them the link I used.
      They keep sending information about how to do it.
      But they don’t understand I already followed instructions but still not fix it for me.
      I am disappointed. Please help

  • Killabee on 21/02/2018 - 23:54
    +1

    Do not under any circumstances buy from Gearbest. Many people will have different experiences using Gearbest, some good, but the majority very bad and never have I ever heard of their service being exceptional.

    I recently ordered through Gearbest because I came across this post and other comments that spoke of improvements in the shipping service for Gearbest. I took a punt and decided to order from Gearbest in the hope that maybe their service had improved and the Gearbest rep on this forum could be trusted. I was wrong!

    I ordered a phone on February 7th 2018 and paid the premium for the DHL Express service from the HK warehouse, the item was in stock, over 500 pieces and dispatch was 1-2 business days as confirmed by customer service. I received a tracking number on the 12th February however the order was not passed onto DHL and dispatched. Many forums and hundreds of reviews I have read talk of Gearbest providing tracking but not passing on the item to the delivery company. What baffled me was that I also ordered a phone case the same day and had it sent via regular slow postage and it was dispatched immediately.

    I have contacted Gearbest many times but they replied once and said wait another 1-2 business days for dispatch, since then they have ignored my correspondence. I have now waited a total of 10 business days for dispatch and received no reply from customer service despite attempts to contact them well before the Lunar New Year and today since they resumed business. It has felt like a lifetime of waiting given it's actually been 14 days since payment and still no movement.

    By the way the live chat and phone is only for presale service not after sale service or complaints, it is never available and customer service will take 2 days to reply at best via email or the ticket system and will then ignore you when they have no way to resolve your issue. There is also no 'Complaint Escalation Process' despite them having steps shown in their terms and conditions on how to submit a formal complaint. It advises customers to submit a ticket in the 'submit a formal complaint section' which actually does not exist.

    When I read hundreds of reviews online that the Australia Priority shipping line was a hoax and that Gearbest takes weeks to pass on orders to the shipping companies I should have trusted the reviews, not the Gearbest Store Rep on OzBargain. This is the first time I have ever been let down by an OzBargain recommendation and I think it's important every other Australian shopper should know this. OzBargain is genuine and trusted, Gearbest is not and should not be promoted on this trusted site. Don't use these guys just to save money, it's not worth the stress, time and effort you will go through.

    I'm sure the GearBest Store Rep actually has some power to make something happen and try and restore my faith in Gearbest by getting my order dispatched today but I feel i'm only gonna wait longer and get skunked and so many more people will and already have been. You might get lucky, but in my opinion it's not worth the trouble trying. Paypal dispute and getting my money back is sounding like the best option.

    Order number W1802072245594209

  • kooper on 01/03/2018 - 18:39

    Bought over $500 value and supposed to be posted via HK warehouse with Priority Line. Been waiting 18 days now and counting.

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