Back in 2016 I first applied for a Citibank Platinum CC with a BT offer. Anyone familiar with this knows that Citibank send a "cheque to self", for up to 80% of the credit limit.
This worked fine, and I later paid it back just before the annual fee was due. I called to cancel the card (so I didn't need to pay the annual fee), but was persuaded to instead switch my credit card from the "Platinum" version to the "Simplicity" version, which has no annual fee,
I would now like another BT offer, however when I log into the Citibank portal, the "My Offers" section shows nothing is available. Further, when I called them asking about a BT offer, their response was that it will show up in the "My Offers" section when available.
My question is - does anybody know how I would go about in taking up another BT offer with Citibank on my existing card? Is it because it's the lower end "Simplicity" card that they aren't offering it?
Call Citibank and confirm these details - ask them if it does not appear online, does that mean there are no balance transfer deals available? If they have nothing to offer you than change to a different bank who does have a deal going. Loyalty means nothing these days!