PricePal Email: We've Undertaken a Complete Overhaul of Our Customer Service Team and Their Approach

Samsungnote10 on 05/03/2018 - 13:55

Anyone else get this email, (i havent cut and pasted it just in case)
we have two accounts and got them both,

have I missed something?

I had a minor issue with Pricepal a few months ago where all my cashbacks were cut by up to 90%, but then emailed them and said it would be fixed, the customer rep had a bit of attitude, but it was fixed,

ive had far more problems with Cashrewards

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Comments

  • MsOohLaLa on 17/03/2018 - 00:29

    I also noticed that Pricepal tracking system is getting worse. Many of my purchases haven't been recorded since couple weeks ago.

    • Neoika on 22/03/2018 - 18:05

      They havent processed any payment recently.When was your last payment?

      • MsOohLaLa on 22/03/2018 - 21:15
        +1

        the last one I believe was 19th of Jan

        • Neoika on 22/03/2018 - 21:16

          Same.After that,no one reported receiving payment.We might stop using it now.

        • MsOohLaLa on 22/03/2018 - 23:33

          @Neoika:

          I think they might've gone bankrupt.

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