Kogan Voucher New Expiry Dates - Expired

I have been a Kogan Mobile customer for a while. However, recently I bought a voucher for a friend recently. However it expires in 20 days from purchase date which I think is ridicules. Previously, the vouchers had 3 months expiry even if that was little, it was way better than now. I have lost money and one of my friends who I recommended bought to vouchers on for 1 month and under for a year. He just realised that the year voucher expired before even his first months finishes.

Unless they change back to at least 3 months expiry, I can no longer recommend them, might as well change providers.

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Comments

  • you'd always check the expiry date before purchasing the voucher.

  • You spent over $100 and didn't check the expiry at any stage? Well that's just lazy

  • Unless they change back to at least 3 months expiry, I can no longer recommend them, might as well change providers.

    Why not just buy them when you're only 1 week out. That way everyone is happy

    • Exactly it takes minutes to buy a voucher online, why would you ever need to buy vouchers months or years in advance.

  • Email or call them with proof of purchase. They'll change it for you. That worked for me

  • FYI Just tried for a voucher that we recently bought for a visiting relative and we didn't use. Guy at Kogan said computer said NO.

    He said sometimes extending or updating the expiry is an option on his system, sometimes its not, just have to ring and try