I ordered a ROIDMI 3s on March 13th paid an extra $5 postage for express shipping. I checked on the status of the order yesterday & it had not even been sent. I contacted customer service and advised them of my issue, they said they had my Suburb in the field for State or something stupid like that. Anyway completely their fault. They did not offer a refund or compensation even after I requested on only the postage fee.
The best part is I tried for a refund on the postage again today but now their excuse is the item has been shipped so they can't offer a refund lol. What a load of baloney.
In the meanwhile, have ordered items from Ali express a couple of days later which have already arrived & I did not pay a cent extra.