Best Australian Home Lender

Howdy all,

I'm interested to know based on service and experience (not rates) which do you believe to be the best Australian Home Loan Lender?

Bit of background; I've recently moved to ING and was looking at their home loan offering. I was shocked to see that despite their rates being so low most people online have had horrible experiences with their service. This got me thinking, interest rate isn't everything so which lender would you vote for in terms of service and general product offering.

Cheers

If selecting "Other" please specify the lender so I can add it to the list

Poll Options

  • 0
    ING
  • 0
    HSBC
  • 0
    Aussie Home Loans
  • 0
    CUA
  • 0
    Bank of Australia
  • 0
    UBank
  • 0
    Bank of Queensland
  • 0
    Bendigo Bank
  • 1
    Westpac
  • 1
    NAB
  • 2
    ANZ
  • 3
    Macquarie
  • 10
    CBA
  • 11
    Other

Comments

  • +3

    you want service ?

    go with big 4s , just walk into any of their branch instead of waiting on the phone

    • Yeah they don’t seem to be competitive on rates but you get the service in return I guess.

      Personally I don’t mind phone service, as long as I get experitise on the other line.

      • -2

        I got shafted by a broker the day before a trip interstate to buy an investment, and I went into ANZ and had a pre approval for a HOUSE in 6 hours after explaining my story. That kind of service is worth $100 per month extra on interest on an investment that is tax deduxtible anyway.

  • -1

    I will advice to go with a mortgage agent . My one found niche way to get around the system . And was able to renegotiate my loan term through them

    Intrested rate really depend on Loan Amount, Offset, Property value

  • +7

    Great, now CBA ads are going to be able to say “as voted number one on Australia’s leading bargain site”.

  • Bank of Sydney, was the best rate at the time of obtaining our loan…

    • +1

      Speaking from the perspective of being credit advisers that see large volumes of requests for home loan approvals daily, we can confirm they've been exceptionally popular with us for this reason (their pricing has been consistently sharp for the past 24 months).

      In fact, for a fairly average $500k borrower, chances are you could have your home loan with BOS and then go and pay the annual fees for a top of the range CBA credit card (or equivalent), AMEX card and full bells/whistles transaction account and you'd still work out streets ahead in terms of costs if you're willing to split up your banking.

      • we are even using their offset account as an everyday one and don't have any troubles, they recently released a proper mobile application, and works absolutely fine, not as fancy probably as ING application, but does its job. Practically, their offer properly covers all our needs with no really need in other accounts (we still have some though)…

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