Sending a PC Laptop and Accessories Interstate

Hi guys,
I recently sold a PC laptop and keyboard/mouse to an interstate buyer but I'm unsure on how to post it. He only has a PO box to collect. I've researched that AUSpost is the only option as it is the only carrier which posts to Parcel Collect PO boxes. Has anyone ever shipped a computer through AUSpost before, I know the laptop is fine because I've bought a laptop online before, but is there any risk of sending a computer through this service such as damage? Should I remove the GPU and components? I'm planning to bubble wrap a whole lot and place soft materials inside to help protect the internals. Do you think Auspost will accept posting a PC. I've weighed it and it fits into the dimensions and weight so it should be fine.
If anyone has any past experience similiar to my problem can you please share it! Thanks

Comments

  • +3

    Bubble-wrap and put snugly in a box. No need to remove internals. Use Registered Post (Signature on Delivery).

    Source: sold and sent a Lenovo Thinkpad 2 months ago via Auspost.

    Case closed

    • This. Aus post offices have bubble wrap. Bubblewrap the crap out of it and take pictures before putting it in the box with time stamps. E.g if AusPost damages it then it isn't your problem to fix. I'm not sure what it's called but if you can find something to put in between the keyboard and screen, that is how laptops are always packaged from factory so I'm sure that would help.

      As the other poster has said register the parcel for the value of the laptop and make signature on delivery a requirement. It should still end up at his parcel collect address.

      If for some reason AusPost won't send it and you need to use a courier, contact the buyer and ask for a street address to post to.

  • +1

    I think Paypal provide no seller protection from chargebacks if you deliver to a PO Box.

    No problem if you received a bank transfer.

  • Never deliver to a PO box, and fully insure it, use a courier.

  • Why shouldn't I send it to a PO box? He bank transfered. Also can I just rock up to the post office with my big boxes and ship it there?

  • LOTS AND LOTS OF PACKAGING. I used 5kg of packing on a 27" all in one and they still managed to smash the screen.

    PO are safe and Australia Post is good.

    Pay for extra cover. Its something like $2.50, then a small fee per $100 added.
    I think I paid $15 for $1000 cover, which in Australia Post favour, they paid for all damages (as the item was packed correctly). (this not only included insurance, but also registered post and tracking). Just remember to keep receipt.

    If your super paranoid, Pack it in the post office and film the hole thing, from showing the device working, thru packing and then handing it over, just don't film the staff, they don't like it.

    Also note, that even parcels are now sorted on belts and may drop some height when being processed or dropped to another line.

    PO Boxes are safe with paypal in my experience as long as you post to the address provided by eBay, DO NOT ACCEPT CHANGE OF ADDRESS VIA EBAY MESSAGE.

    Also keep your paperwork, dockets etc for at least 180 days. eBay, can refunded the buyer, even if they paid via bank transfer and then send the debt against you to their collection companies. It happened to me once, on an inactive account

    • It was a direct payment through gumtree haha. I earnt his trust. Plus I'm not a scammer so that's why I'm putting extra care into this delivery

      • direct payment through gumtree? Is that paypal?
        I assumed you were the seller, hence the advice is aimed at a seller. Usually people are worried about getting scammed, by the buyer, hence advice on keeping your paperwork for the 180 days.

        Also above is a lot of good advice for using Australia Post. Extra cover is very important for an expensive item.

        Also I have personally, processed around 8,000 orders, via eBay, before shutting up shop.

        As I said, lots of bubble wrap and get some extra cover.

        Also on a side note, StarTrack Courier is owned by Australia Post and can delivery to PO boxes. Totally forgot about them. Also DHL can deliver to PO boxes in some rural areas (depends on the store).

        • +1

          No just a bank transfer straight into my account, I can run away with the money right now but I'm a good citizen hehe :) He looked like he wanted to spend some crypto profits in this bear market so was just desperate. Can you please advice me on wheteher I should stuff the inside with anti static bubble wrap?

        • @blasterbot999: Personally, I just used standard bubble wrap and have never had an issue (I saw bunnings were clearing all there bubble wrap out in my area (60-80%) off last week. I would put something soft between the keyboard and screen, just to offer little more protection.

          Strongly suggest the extra cover (australia post insurance) still. it's not expensive and covers you both for damages.

          Bank transfer is always the good option for the seller :)

        • I was asking for the computer sorry! Its a large PC about 20 kg with GPU and heatsink, what are your thoughts mate? Thanks!

        • @blasterbot999: Sorry mate half asleep lol. The tower should be right, anything parts like GPU that are loose, antistatic bag and then bubble wrap and maybe even in its own box and possible insider the tower for protection. Also just note Australia Post has weight / size limits

          Maximum weight 22kg
          Maximum length 105cm
          Maximum dimensions 0.25 cubic metres

          If you exceed these, you may have to look at startrack

        • Well aware of the limits, can you advise me if its possible to stff the inside of the pc with antistatic bubble wrap or would that make a charge still and ruin my internals?

        • @blasterbot999: If it is secured to the case and not touching anything else, I don't see a problem. Might be best answered by someone in IT. I have only sold computers that were factory and all hardware was already in place

  • check those pc tower unboxing on youtube, they put bubble in side the case to hold everything in place.

  • 100% remove the gpu and any other cards such as wifi cards.
    I moved house and drove with it secured in the back seat and i arrived with my wifi card no working due to killing it's slot it was it.

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