[VIC] Yarra Tram Compensation for Not Meeting Targets in March 2018 - Daily Fare for Eligible Passengers
Last edited 17/04/2018 - 08:34 by 1 other user
Similar to last time, don't know if this qualifies as a deal, hence posting here in the forums.
Under our agreement with Public Transport Victoria (PTV), if our monthly network performance falls below set thresholds for service reliability (98 per cent) or punctuality (79 per cent), Yarra Trams will provide compensation to eligible passengers.
Yarra Trams delivered 98.8 per cent of services in March with 78.7 per cent of services arriving on time. The result for punctuality means that Yarra Trams has not met the performance threshold and eligible passengers may claim compensation.
Who is eligible?
Eligible passengers are those who hold a myki pass valid for 28 days or more, and who have touched on on a tram, at least 10 days of the month.
If you are eligible, you will receive a credit on your myki equivalent to 1 Daily fare.
Process to claim the compensations is easy:
Fill in details: name, email/postal address, myki card number.
Sit back and wait for confirmation that you'll receive the compensation. I've received the email which states that I'll be credited with myki money equivalent to one daily full fare, which I believe is $8.60.