Returning Burned out Lightbulbs

meowsers on 18/04/2018 - 20:41

Just wondering what others thoughts are on this.

In November I purchased a set of Osram CFLs from Bunnings for all of my lamps in the house. Over the last few months literally every one of them has burned out. They aren't on all day long and are only on when I'm home in the evening. I've never had this issue with any other CFLs. Luckily being as OCD as I am, I somehow found the receipt.

Should I return/exchange them? I feel like 5 months isn't nearly enough time, especially since they say "10,000 hour average lifespan"…

Home & Garden

Comments

  • Detective Pikachu on 18/04/2018 - 20:51
    +1

    I don't see why not.

    Source:

    Return/exchange of faulty goods

    Faulty or damaged goods under warranties

    In addition to manufacturers’ guarantees on selected products, Bunnings and its suppliers provide a guarantee of acceptable quality on every product, by law. You're entitled to a replacement or refund for a major failure, and to compensation for other reasonably foreseeable loss or damage. You're also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality but the failure does not amount to a major failure.

    We recommend you retain your receipt, as we may require proof that you purchased the product from us. Our Team Members will be able to advise you whether a refund, exchange, repair or replacement is available.

  • blonky on 18/04/2018 - 20:56
    +2

    Yes take them back, I'd' expect CCFLs to last at least a couple of years

  • bargainy on 18/04/2018 - 21:34

    10,000 hours isn’t great but it is still nearly 14 months so I’d take them back.

  • EmCKay on 18/04/2018 - 21:41
    +1

    I don't see a problem with returning them and I work for Bunnings at the Service Desk.

  • Randxyz123 on 18/04/2018 - 21:55

    Bunnings are really good with returns. Take them back and get new ones from the shelf.

  • Love a bargain on 19/04/2018 - 17:37

    Just return them. It doesn't sound unreasonable.

Login or Join to leave a comment
Login Join