Unlimited Data Has Arrived on Telstra

This kind of plans have been available for a while overseas.
It may have been available for other operators.
Now, for the first time on Telstra (apparently)

https://exchange.telstra.com.au/unlimited-data-australias-be…
https://www.ozbargain.com.au/node/375678

Note that in reality is a 40 GB full speed and capped at 1.5M after that.

Also note that my last speed test shows 500Mbps download speed.
I leave it to you to calculate in how many minutes that 40G will be exhaused at 500Mbps.

Cris

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Comments

  • -1

    Well if that isn't false advertising I don't know what is.

    • +1

      Well, remember the first versions of "unlimited" ADSL?

    • +6

      How is it False?
      Do you get unlimited data? Yes
      Does telstra show you how much you get at max speed and at capped speed? Yes
      Does Telstra point out what you are likley to be able / not able to do on the capped speed? Yes

      • -2

        It's false in the way that the advertising clearly states that you're getting a certain amount of GB before throttling. Throttling isn't exactly considered an unlimited service.

        Lets take for example, Aussie broadband has a 500GB service, then the speeds become throttled. They've stated that you get 500GB data cap, and then no excess data charges which means "unlimited" doesn't it?
        I know it's not in the exact same ball park but I still believe that they're related enough to have to give unlimited without speed caps
        There's a discrepancy that I believe should be clarified whether that'd be for mobile data or home internet data.

        • I believe it's much clearer than the way Optus released their 'unlimited' mobile data plan. Not sure how they could explain it better.

  • You get 500Mbps on Telstra? Wow - I just did a speed test on my phone - I only get 55Mbps

  • +6

    Note that in reality is a 40 GB full speed and capped at 1.5M after that.

    Honestly, I would prefer a larger limit (one that, say, 90% of people won't reach) over a completely unlimited data and uncapped speed offering.

    Reason being, there's always people who abuse the unlimited offerings by not using it the way that it was intended. It ruins it for everyone.

    Imagine this offer actually being unlimited, along with uncapped speed - lots of people would be cancelling their home internet connections in favour of this and the mobile towers would hit capacity in no time - there'd be complaints left, right and centre about congestion and slow speeds.

    • Reason being, there's always people who abuse the unlimited offerings by not using it the way that it was intended. It ruins it for everyone.

      There's a (pretty valid) argument to say that if you buy an 'unlimited' plan, you should be able to use it full speed as much as you like. That's literally what 'unlimited' means. It's infinite. Three network in the UK does 'unlimited' properly.

      All-you-can-eat. If your plan includes an All-you-can-eat allowance, there are no hidden “fair use policies” within the UK – we just ask that you use these for your personal use only and not for any illegal, commercial or improper purposes.

      If the networks and capacity don't allow for 'unlimited', then ISPs should not offer it as such. 40GB then reduced speed is not really 'unlimited'.

      • There's a (pretty valid) argument to say that if you buy an 'unlimited' plan, you should be able to use it full speed as much as you like.

        I agree, but if you actually look at the offer, they're not calling it "unlimited". They're calling it "unlimited data". There's a big difference in the terminology there.

        • They are calling it "unlimited", it says it right there.
          Regardless of the semantics, this is deceptive to consumers and it was positioned as such on purpose.

          If Apple can get in trouble for misleading use of 4G on their iPad, this false advertising should also be fixed.
          Telstra can instead call it something less desirable like "40GB Capped Access Data" or the like.

        • @Kangal:

          They are calling it "unlimited", it says it right there.

          Right where?

          The title of the article itself is:
          "Unlimited data has arrived on Australia’s best mobile network".

          The plans themselves are called "Endless Data":

          The Endless Data BYO plan is for personal use in a smartphone only.

          Vodafone is releasing theirs tomorrow and it's also referred to as "Unlimited data".

          https://amp.nine.com.au/article/ab1add5c-24b9-47e3-aa06-d224…

          On a side note, apparently that lower 1.5Mbps rate is a "global benchmark" (according to that article above).

      • I've used Three's unlimited offer before and had no issues with speeds, suggesting that congestion didn't exist.

  • I feel like consumers are being mislead by the term "unlimited"

    Unlimited means that there is an infinite resource, this in context means that there is infinite data for use, but they then mention that after x amount of GB will there be a slowed down internet service.

    In comparison, why don't home internet ISP's advertise all their capped plans as "unlimited"? Theoretically they'd still be following the same example. 500GB full speed followed by unlimited at slow speeds.

    The term "unlimited" has been loosely thrown around and I think the ACCC should form the definition for it

    • +1

      then mention that after x amount of GB will there be a slowed down internet service.

      Provided that the slowed down speed is actually reasonably useable, I guess it could still be called "unlimited data". 1.5Mbps is enough for basic video streaming so should be fine for most other day to day net activities.

      • -2

        Except 'enough' is a subjective term and contradicts the definition of 'unlimited'.

        • Except 'enough' is a subjective term

          I said "enough for basic video streaming…".

          That is not subjective.

    • To be honest, I always thought there was, which is why I thought thats why we have caps here while in the US they still claim unlimited? But that might just be my bad understanding, will be interesting to research. I wonder if Mobile data is classed differently?

      • -2

        I always thought there was a definition which prevented telco's from selling services like these but apparently not. Might have to hit up the ACCC to see what they've got to say about this

  • +2

    Hey everyone, I'm an Irishman who's relocated to your beautiful country for the time being. Back home my phone plan was sim-only, "All You Can Eat" Data (used as my home internet with no throttling), unlimited calls and texts and it was €20 ($32 a month). You guys are a very modern and progressive country as a whole, but your internet and phone plans suuuuuuuuuck haha. peace :)

    • +1

      The irony is that you still came here knowing our internet sucks anyway. Things must be too hard for you back at home.

      • +1

        He didn't have enough potatoes

      • So you think internet speed is a deciding factor on where you decide to live? You should discuss that with one of your school teachers, or maybe get out more?

        • You are bad at reading sarcasm. Maybe hang out with the grown ups a bit more?

    • +4

      http://www.three.ie/terms-conditions/services/new/all-you-ca…

      60GB per 28 days hard limit. Ie. they stop your service.

      Peace.

      • +1

        Lol, research !

      • It definitely used to be all you can eat. Maybe not now, but it was.

        • Sorry ozbargain is quantum locked to the present ;)

        • Some are still using it as that, my friends parents still use it for their home internet.
          And his Dad definitely downloads more than 60GB a month ;-)

  • Of course ALL internet plans including this one are not unlimited as you are constrained by the download speed.

    And so, you can only download a finite amount not an unlimited amount.

  • ha..remember when 1.5 Mbps ADSL was considered the ants pants..

  • -2

    This is not unlimited at all. The fine print says it all
    "40GB of data at uncapped speeds followed by peace of mind data capped at 1.5Mbps for the remainder of the month."

    Thats NOT 1.5 mega bytes per sec.
    Its a measily 1.5 mega bites per sec.
    Thats very slow.
    Probably OK for checking a small number of emails or the weather but forget about any downloads or watching youtube videos.

    • technically unlimited but with throttling.

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